Warehouse selector, shipping, formerly licensed security officer

Warren K Nuss

** ***** **** ****, ******** Valley, New York 12569 845-***-**** ************@*****.***

Ambitious self-starter eager to embrace new challenges and opportunities that will enhance and expand my ability to contribute to the organization’s overall success and longevity. Proven ability to execute projects and tasks in an organized, efficient and timely manner. Successfully trained and mentored new joiners yielding positive and efficient performance results.

PROFESSIONAL EXPERIENCE

United Natural Foods Inc.

Montgomery, NY

Warehouse

05/20-02/24

Filled customer orders in a timely and accurate manner as a Repack Selector

Coordinated shipment pallets with completed orders as a Tote Stacker

Trained new hires as a Repack Selector and Tote Stacker

The Gap (Seasonal Help)

Fishkill, NY

Warehouse

11/19-01/20

Packing department, fulfilled web orders in a timely and accurate manner

Securitas Inc.

White Plains, NY

Security Officer

09/17-11/19

Provided customer service to visitors and authorized personnel (e.g. directions to the plant and inventory sites, ad hoc questions and phone calls)

Security Officer for Cricket Valley Energy Center at the main gate, inventory warehouse and visitor center sites by limiting entry to the property and monitoring/recording entry and departure times of authorized personnel in accordance with established client protocol

Perform hourly foot and vehicle patrol of client facilities as directed to identify/prevent unauthorized entry and ensure perimeter security

Escalate security issues to management for resolution

Trained new hires

SOLIX

Parsippany, NJ

Associate Manager

01/00-11/14

Provided customer service to clients seeking reimbursement of Fixed Assets (e.g. Computer Systems, Software, Switches, and Routers) by initiating daily calls to explain how the program worked along with the application process and required documentation, making follow-up calls to provide clients with guidance on how to accurately complete the necessary documentation and provide assistance in the resolution of client inquiries.

Approved/rejected funding reimbursement requests and prepared client files for closure and escalation

Provided secondary review and funding signoff for cases handled by junior analysts

Performed periodic quality assurance reviews over closed client files to ensure file closure was in accordance with firm guidelines along with the Federal Communication Commission Rules and Telecom Act requirements and can withstand scrutiny from Internal Audit

Assisted in the preparation of monthly metric packs (capturing volume of client applications received, applications approved vs rejected, aged client applications, month over month trends, actual vs budgeted reimbursement activity) for discussions with Senior Management

Trained and mentored new employees

Ensured desk procedures were documented in an accurate and concise manner capturing all requirements mandated by the Federal Communication Commission Rules and Telecom Act and retained in a central location

EDUCATION

Mount St Mary College, Newburgh, New York

Bachelor of Science in Accounting, GPA 3.3

Member of Phi Theta Kappa National Honor Society

United States Army, Anniston, Alabama

Military Police/Physical Security School

CERTIFICATION

United States Army, Military Police Corp.

Security Officer Training Certification 1

Security Officer Training Certification 2

KEY STRENGTHS

Strong Organizational and Interpersonal Communication Skills, Time Management, Dedicated Team Player, Reliable, Approachable. Proficient in Microsoft Office

*References available upon request

Contact this candidate