Customer Service Inventory Specialist

MICHELLE JAMIESON

**** ********* **** 806-***-****

Kenner, LA 70065 *************@*****.***

OBJECTIVE

Seeking the opportunity to employ career skills that are compatible with being a part of a structured and efficient management team.

SUMMARY OF QUALIFICATIONS

Ensuring compliance with company policies and procedures

Proper execution of daily tasks lists to ensure completion of opening/closing duties

Maintaining Full and Fresh standards throughout the day

Ability to meet the demands of a busy store and capability to multitask in multiple areas

WORK HISTORY

Emeril's Table Kenner, LA 12/2022-Current

Ensuring Proper Implementation of Menu Items

Prepping Ingredients for Stock

Maintaining Supply Stock and Filling of Make Line items as Needed

Ability to Multitask and Complete Orders While Maintaining Standards of cleanliness

The Munch Factory Kenner,LA 1/2022-Current

Chef

Ensuring Proper Implementation of Menu Items

Prepping Ingredients for Stock

Maintaining Supply Stock and Filling of Make Line items as Needed

Ability to Multitask and Complete Orders While Maintaining Standards of cleanliness

Advance Auto Parts Metairie, LA 1/2022-10/2022

Inventory Specialist

Ensuring that all route drivers have the correct parts by checking their manifests

Maintaining proper handling of parts to go out to other stores

Responsible for completion of all daily cycle counts

Ability to check in, receive, and stock all merchandise daily

Ascent Logistics Kenner,LA 7/2021-10/2021

Broker

Making multiple outbound calls to owner/operators to check load status

Able to negotiate rates for clients on moving product in a timely matter

Ability to navigate online platforms to set appointments for load pick up/delivery

Capability to maintain a to-do list for keeping up with productivity standards

Nix-It Restoration New Orleans, LA 10/2021-1/2022

Crew Member

Ability to visit multiple clients a day and discuss the demolition process

Responsible for bringing dump trailer to job sites for trash pick up and disposal

Ensuring the proper handling and disposal of hazardous materials

Demonstrating proper use of chemicals for mold remediation

Performance Radiator Kenner, LA 5/2018-7/2021

Customer Service Representative

Handling inbound calls and Quoting Prices

Ensuring all sales orders are routed appropriately

Maintaining timely and efficient shipping of UPS/Fed Ex orders

Ability to create and develop new commercial/private accounts

Ensuring compliance with maintaining LDR/Tax forms for commercial accounts

Proper execution of returns, credits, and refunds according to company policy

The Fresh Market Metairie, LA 9/2016-5/2018

Assistant Produce Manager

Ensure proper set up of wet/dry produce wall by opening

Responsible for proper culling/filling of sales floor daily

Receiving invoices and checking for accuracy

Maintaining shrink to an acceptable level by following company policies

Langenstien’s Metairie, LA 10/2015-9/2016

Deli Shift Leader

Ensure proper handling of special orders

Maintaining and refilling grab and go case for easy customer access

Overseeing daily deli operations to ensure great customer service

Communication of sale items, and additional items to complete customer orders

Family Dollar Kenner, LA 4/2015-10/2015

Assistant Manager

Responsible for daily bank deposits

Oversee door to shelf procedures

Communicate weekly ad changes and signage

Proper handling of daily till and Safe counts, as well as change orders

Winn-Dixie Jefferson, LA 4/2014-05/2015

Area Manager

Oversee multiple departments daily

Proper handling of Scheduling, Hiring, and Cash office Procedures

Responsible for daily out of stock counts and inventory control

Ensuring proper coverage during peak hours

Domino’s Metairie, LA 9/2013-5/2014

Assistant Manager

Responsible for taking, making, and delivering customer orders

Proper handling or armored car pick- ups and log book

Ensuring all team members comply with company policies and safety guidelines

Overseeing daily quality and inventory control

Autozone Kenner, LA 4/2013-9/2013

Parts Sales Manager

Assist with special order parts process

Obtained customer information to establish a warranty record

Communicated weekly specials and additional items to compliment a purchase

Proper handling of safe counts, till balancing, and closing paperwork daily

Education: Past/Current

Everest Institute: May/2007-February 2008

Area of Study: Dental Assistant

Career Step: March 2016-2018

Area of Study: Medical Coding

Related Experience:

I have over 20 years experience in retail, and 10 years worth of management experience.

Responsibilities: Proper handling of all customer concerns, needs, and special orders

Execution and completion of all daily paperwork and till counts/audits

Handling of shipping and receiving orders and processing of inventory

Thorough attention to detail on all loss prevention procedures

Ensuring the hiring of the right candidates for hourly positions

Contact this candidate