Customer Service Sales Associate

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

FOLUKE SINGLETON

ORLANDO, FL 32808 689-***-**** ******.*********@*****.*** WWW: BOLD PROFILE

Accomplished Sales Associate with a proven track record at Holiday Inn Club Vacations Inc., adept in customer service and teamwork. Excelled in expanding client bases and exceeding sales goals through effective problem-solving and people skills. Demonstrated ability to increase sales productivity by fostering strong client relationships and collaborating with teams to achieve targets. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Customer Service Teamwork and Collaboration

Time Management Problem-solving skills

Excellent people skills Reliable and punctual

FEBRUARY 2018-AUGUST 2024

Sales Associate Holiday Inn Club Vacations Inc. Orlando, FL Developed strong relationships with clients through excellent customer service and regular followups.

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• Assisted call-in customers with questions and orders. Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

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Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

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Explained features and advantages of [Type] products or services to promote sales.

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JULY 2015-SEPTEMBER 2017

Sales Agent International Cruise Excursion Orlando, FL Met with customers to discuss and ascertain needs, tailor solutions and close deals.

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• Gained customer trust and confidence by demonstrating EDUCATION

compelling, persuasive and composed professional demeanor.

• Contributed to team objectives in fast-paced environment.

• Set and achieved company defined sales goals.

APRIL 2009-JANUARY 2014

Sales Agent Wyndam Orlando, FL

Enhanced product knowledge through continuous training and professional development opportunities.

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• Negotiated prices, terms of sales and service agreements. Informed customers of promotions to increase sales productivity and volume.

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Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

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• Set and achieved company defined sales goals.

MAY 1996

High School Diploma

Mt. Dora High School, Mount Dora Florida

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