Operations Manager Management

Jerome, ID ***** 208-***-**** ************@*****.*** WWW: Bold Profile

ANDREW THOMPSON

Proven leader in operations management, adept at enhancing operational efficiency and team development. At Hull Street Energy, spearheaded initiatives that streamlined processes and fostered a positive work environment, leading to increased productivity and customer satisfaction. Skilled in maintenance oversight and staff evaluation, consistently achieving high performance outcomes without compromising quality or safety standards. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objective. Dynamic individual with hands-on experience in equipment operations and good at navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. PROFESSIONAL

SUMMARY

SKILLS ● Team Development

● Maintenance Oversight

● Staff Evaluation

● Recruitment and hiring

● Facilities Inspection

● Budget Planning

● Operations Management

● Project Management

● Operational Efficiency

Policies and procedures

implementation

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Health and safety

compliance

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● Maintenance Planning

● Invoice Processing

SUPERVISOR OF OPERATIONS 01/2023 to 05/2024

Hull Street Energy, Jerome, ID

WORK HISTORY

Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.

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Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.

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Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.

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Established clear expectations for team members, fostering positive work environment through open communication and accountability.

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Enhanced operational efficiency by streamlining processes and implementing best practices in workplace.

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Adapted quickly to changing business needs, ensuring operations team was always prepared for any shifts in demand or industry trends.

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Ensured compliance with company policies, industry regulations, and safety standards in daily operations.

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● Resolved conflicts between employees swiftly and professionally, maintaining a harmonious REGIONAL OPERATIONS SUPERVISOR 01/2021 to 01/2023

Central Rivers Power, Jerome, ID

OPERATIONS/MAINTENANCE TECHNICIAN 10/2016 to 01/2021 ENEL Green Power, Twin Falls, ID

workplace atmosphere conducive to collaboration.

Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.

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Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.

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Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.

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Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.

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Supervised operations staff and kept employees compliant with company policies and procedures.

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● Developed and maintained relationships with external vendors and suppliers.

● Increased profit by streamlining operations.

● Kept high average of performance evaluations.

● Completed bi-weekly payroll for 6 employees.

Spearheaded process improvements for enhanced customer satisfaction, leading to increased loyalty and repeat business.

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Balanced multiple responsibilities concurrently demonstrating exceptional time management skills.

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Mentored junior staff members in professional development workshops for continuous skill enhancement.

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Conducted regular audits of operational practices to ensure compliance with regulatory requirements and industry best practices.

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● Ensured highest safety standards were maintained throughout all regional facilities. Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.

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● Developed processes to save on costs and prevent losses. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

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Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

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● Reported issues to higher management with great detail. Reduced downtime through diligent preventive maintenance and swift troubleshooting of mechanical and electrical problems.

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Facilitated smooth changeovers between production runs by efficiently configuring machinery according to job specifications.

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Proactively identified potential bottlenecks in production lines through thorough analysis of data trends, applying strategic solutions that resulted in improved throughput.

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Maintained accurate records of maintenance tasks performed, enabling effective tracking of equipment performance trends over time.

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Enhanced equipment lifespan through meticulous maintenance scheduling and adherence to manufacturer recommendations.

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Improved equipment reliability by performing regular inspections, diagnosing issues, and conducting timely repairs.

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LANDSCAPING MANAGER 09/2012 to 10/2016

All Seasons Landscaping & Lawn Maintenance, Twin Falls, Idaho Collaborated closely with operations team members on root cause analysis efforts following any unplanned downtime events or quality concerns related to machine performance.

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Collaborated with engineering teams on process improvement initiatives, resulting in increased efficiency and streamlined workflows.

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Contributed to cost savings by identifying opportunities for repair rather than replacement of parts or machinery.

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Provided emergency response during equipment breakdowns, quickly restoring functionality while minimizing production delays.

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Assisted with inventory management, ensuring sufficient stock levels for critical spare parts and consumables at all times.

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Supported positive work environment by collaborating effectively with cross-functional teams and providing training to junior technicians when needed.

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Ensured safety compliance in all operations by adhering to OSHA guidelines and company protocols.

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Optimized production processes by skillfully repairing, calibrating, and maintaining various manufacturing equipment.

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● Operated varied hand and power tools to complete repairs.

● Troubleshot equipment breakdowns and performed preventive maintenance.

● Used problem-solving skills to alleviate issues efficiently with minimal supervision.

● Followed safety protocols to minimize workplace accidents.

● Inspected and maintained equipment to keep items in top working condition. Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

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Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

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Monitored and documented work performance in maintenance logs in compliance with company guidelines.

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● Developed and implemented strategies to improve maintenance processes.

● Followed instructions from supervisor regarding daily job tasks and duties.

● Replaced worn or broken parts on machines and equipment.

● Executed tasks within time and budget constraints.

● Repaired and replaced pumps, valves and motors.

● Detected and repaired machinery faults using electrical and manual testing methods.

● Diagnosed and repaired complex mechanical and electrical systems. Landscaping development and oversee crews. Ran various excavators and skid steers and trucks for landscaping.

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Managed crews to achieve optimal results and help streamlined expenses to make projects more profitable.

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Managed up to 4 different crews consisting of up to 5 personel in each crew in different locations.

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College of Southern Idaho, Twin Falls, ID

Associate of Applied Science, Wind Energy, 05/2016 EDUCATION

● Dean's List: Fall and Spring Semesters of 2015 & 2016

● [Renewable Energy Club Member and President

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