Quality Control Assurance

Kelly Phelan

Saint Joseph, MO

Authorized to work in the US for any employer

Work Experience

Supervisor James

BMS-Saint Joseph, MO

June 2016 to Present

Motivated, -oriented, and inquisitive, with supervisory experience. Mac and PC proficient Comfortable and skilled at working with machinery, phones, paperwork and people throughout an organization Highlights Troubleshooting specialist Quality assurance authority Initiative to work independently Knowledgeable of quality control standards Dedication to product quality Experienced in production scheduling Strategic thinker Accomplishments Planned, directed, coordinated and assigned manpower to efficiently meet production requirements Supervised first shift operations and more than 8 production and assembly line start Promoted to line leader within the first yr with direct responsibility for the security and shipment Experience Production/ warehouse 06/2016 to Current BMS St Joseph, Mo Maintained accurate stock records and schedules Unloaded, picked, staged and loaded products for shipping Reported inventory balances and cycle counts in both the ERP and WMS systems Supervisor James 616-***-****

QA position 12/2015 to 06/2016 BMS St. Joseph, Mo

General warehouse operative

SYR-Saint Joseph, MO

February 2023 to April 2024

• Sorted, labeled, and staged materials according to company standards for easy identification and retrieval

• Collaborated with shipping department to ensure timely delivery of products by loading trucks accurately based on order specifications

• Maintained cleanliness of work area by sweeping floors, removing debris, and disposing of waste properly

• Supported inventory control efforts through accurate counting, labeling, weighing, packaging or repackaging as required

• Collaborated with cross-functional teams including logistics personnel, quality control inspectors, and production workers

• Maintained a clean and organized work area, contributing to a safe and efficient working environment

• Efficiently loaded and unloaded materials from pallets or containers using appropriate lifting techniques

• Utilized computer systems to track inventory levels and update records as needed

• Adhered to all company policies and procedures while performing duties as a forklift operator/material handler in the warehouse setting

Front Desk Associate

STONEY CREEK INN-Saint Joseph, MO

2019 to August 2019

making reservations checking guest in checking guest out guest services assigning rooms . Planning the hotel audit and preparing and doing the night audit Oversaw warehousing and storage practices and housekeeping BMS-Saint Joseph, MO

December 2015 to June 2016

St. Joseph, Mo

Verified and recorded the count and condition of cargo received Banded, wrapped packaged and cleaned equipment. Packed containers and re-packed damaged containers Rotated stock by code and receiving date, Oversaw warehousing and storage practices and housekeeping Supervisor Colt Snodgrass 816-***-****

Unloaded, picked, staged and loaded products for shipping. Inspected finished products for quality and adherence to customer specifications.

Production line 09/2015 to 12/2015 BMS St. Joseph, Mo Started up and shut down processing equipment Troubleshooted problems with equipment, devices or products Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers height gauges, protractors and ring gauges Planned and laid out work to meet production and schedule requirements James 816-***-****

Production / machine operator 01/2014 to 01/2015 Rite-Pak Warheads, Ellwood, and st. Joseph, KS. Mo This Co. And BMS are both various job assignments thru Imo staffing I am always moved around to job assignments I'm requested for Assisted in the preparation of the business cases for all licensing projects Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges Worked with managers to implement the company's policies and goals Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems Bill Wood supervisor Picker / order filter line leader 01/2008 to 06/2011 St. Joe. Mo St. Joe Distributing Maintained accurate stock records and schedules Key member of global distribution operations team, which coordinated shipments across multiple cities Supervised material flow. storage and global order fulfillment Evaluate operational records and made scheduling adjustments to maximize efficiency Unloaded, picked staged and loaded products for shipping Conducted monthly, quarterly and yearly inventories of warehouse stock Oversaw warehousing and storage practices and housekeeping Doug Schwester supervisor 816-***-**** Tanning Consultant / front desk

Somewhere on a beach-Saint Joseph, MO

Setting appointments, retail, cleaning sanitizing beds Receptionist

Hit man Indoor Sports-Saint Joseph, MO

Scheduling practice slots getting facility prepared for the teams and taking payments scheduling more practices

Education

High school or equivalent

Lafayette Sr. High School - Saint Joseph, MO

September 1991 to May 1995

Skills

• Logistics

• Cash Handling

• Phone Etiquette

• Data Entry

• Office Experience

• Microsoft Word

• Driving

• Basic Math

• Customer Service

• Night Audit

• Production Planning

• Marketing

• Cashiering

• Quality Assurance

• Micrometer

• Order Fulfillment

• Manufacturing

• Microsoft Office

• Guest Services

• Warehouse Management System

• Warehouse Management

• Assembly

• Quality Control

• Computer literacy

• Restaurant experience

• Interviewing

• Serving (4 years)

• Quality Inspection

• Shipping & Receiving

• Tax experience

• English

• Communication skills

• Hotel experience

• Front desk

• Organizational skills

• Computer skills

• Sales

• Math

• Customer service

• Microsoft Office

• Writing skills

• Communication skills

Certifications and Licenses

driver's license

Servers license

January 2019 to January 2023

1. Server safety training

Assessments

Customer service — Proficient

May 2020

Identifying and resolving common customer issues

Full results: Proficient

Warehouse safety — Proficient

September 2024

Using safe practices in a warehouse setting

Full results: Proficient

Management & leadership skills: Impact & influence — Completed December 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Retail customer service — Proficient

December 2022

Responding to customer situations in a retail setting Full results: Proficient

Administrative assistant/receptionist — Proficient May 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Manufacturing fit — Proficient

September 2024

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Work style: Reliability — Proficient

September 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Administrative assistant/receptionist — Proficient December 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

August 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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