Stockroom/ Sales Floor/Cashier/ Prep Chef
Resume:
Patricia Cantagallo
***************@*****.***
Newton, NJ 07860
Professional Summary
Dedicated, trusted, flexible service professional who excels in increasing customer and employee satisfaction in a variety of work environments from retail to food service. Excellent organizational and problem-solving abilities with a background in management. Demonstrates good judgment and gets the job done. Experience in working as part of a team or independently in a fast-paced environment which demands strong decision making and excellent communication skills. Motivated to learn and eager to use skills and competencies to assume a challenging position.
Skills
●Reliable and responsible
●Attention to detail
●Strong verbal / written communication
●Works well individually and in groups
●Dedicated, positive, professional
●Ability to follow instructions accurately
●Creative, resourceful, innovative
●Organizational skills
●Quick learner
●Ability to multitask
●Microsoft Word
●Scheduling
●Hospitality industry expertise
●Time management
Problem solver
Areas of Expertise
Customer Service
●Provide quick and efficient service
●Build a rapport with regular customers
●Assist customers at checkout with sales, returns and gift cards
●Maintain a helpful and courteous demeanor towards all customers under all circumstances
●Perform register sales transactions in accordance with customer service guidelines
●Answer all calls quickly with appropriate phone etiquette and professionalism
Money Handling
●Open and close the Point-Of-Sale (POS) system every night
●Follow all company standards regarding paperwork, cash management, and loss prevention
●Count, organize, and balance cash drawer; accurately complete cashier slips; and manage deposits and withdrawals from the safe
●Quickly and accurately established cash control procedures within company guidelines
Food Service
●Assist chef in meal preparation
●Experience working in a commercial kitchen
●Ability to make fast decisions under pressure and maintain professional demeanor
●Strictly follow food safety regulations and always maintains high level of cleanliness
●Help with development of delicious and nutritious meals
●Creatively assist with the plating and presentation of the courses
●Ability to multitask while maintaining appropriate time management
Management
●Work with other department managers to keep abreast of new products and services offered and any price changes
●Help with inventory and merchandise shipment
●Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
●Maintain professional relationships with store employees and other management staff
●Develops effective working departmental relationships
●Provide data on productivity measures, quality, absenteeism
●Assist coworkers with sales, returns and inventory control processes
●Assist in training other cashiers and consultants on Point-Of-Sale (POS) and Mobile-Point-of-Sale (MPOS)
●Responsible for following all company standards regarding paperwork, cash management and loss prevention standards
Work Experience
Prep Chef Chipotle Newton NJ 2021-2022
Deli Associate Shoprite Newton NJ 2021-2021
Kitchen Prep Perona Farms Andover NJ 2021-2021
Back of house Bubbakoos Sparta NJ 2019-2020
Cashier Pet Goods Ledgewood NJ 2008-2009
Manager Java Joe’s Ledgewood NJ 2007-2008
Night Manager BP Gas Station Jefferson NJ 2006-2007
Sales Associate Toys R Us Rockaway NJ 2004-2005
Barista Dunkin Donuts Jefferson NJ 2003-2004
Education
Project Self-Sufficiency, Newton, NJ 2024
Higher Opportunities for Women (HOW)
Took classes in Microsoft Office and Business Etiquette
Augusta Escoffier School of Culinary Arts
Online classes towards a career in culinary arts
High School - GED completed
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