Customer Service/Retail Sales

JIM PAYNE

**** *. ************ *****, *********, Kentucky 42301

Telephone: 270-***-**** Email: *******@*****.***

SUMMARY

Friendly and enthusiastic leader with many years of specialization in sales, customer service, hospitality, and graphic design. I am able to learn new tasks quickly and proficiently in growing key customer rela- tionships. I will represent your business with a friendly, professional demeanor at all times. AREAS OF KNOWLEDGE

• Sales • Customer Service • Public Relations • Marketing

• Staff Supervision/Training • Graphic and Web Design

• Computer Programs: PC and Mac: Word, Excel, Quark, Photoshop, more

• Budgeting/Media Buying • Public Speaking/Presentations

• Retail Buying, lnventory, Display • Digital Photography • Magazine/Newsletter Design

• Volunteer Recruitment, Training, Coordination • Event Planning WORK EXPERIENCE

Presently:

Freelance Graphic Design and Marketing

October 2015—March 2020:

McRaith Catholic Center/Diocese Of Owensboro, Owensboro, Kentucky Switchboard Operator, Miscellaneous Jobs As Needed October 2009—July 2013:

Wendell Foster’s Campus, Owensboro, Kentucky

Volunteer Coordinator and Development

Volunteer Recruitment, Training and Events; Graphic Design; Fundraising Event Planning May 2008 – October 2009:

Owensboro Medical Practice - Dr. Kishor Vora, Owensboro, Kentucky Sales, Marketing, Graphic Design, Media Budgeting and Planning November 2007 – April 2008:

United Parcel Service (UPS), Greenville, South Carolina lnside Sales Representative

Telephone Sales, Customer Service, Marketing

September 2004 – January 2006:

Richmond Hill lnn, Asheville, North Carolina

Director of Marketing

Marketing, Budgeting, Media Planning and Buying, Graphic Design, Trade Shows, Customer Complaint Resolution, Switchboard Operation June 2002 – September 2004:

Asheville, North Carolina Area Chamber of Commerce Visitors Center Manager

Volunteer Recruitment, Training, Scheduling, Supervision, Rewards; Retail Sales Budgeting, Buying, Inventory; Customer Service, Switchboard Operation August 1997 – June 2001:

Biltmore Estate, Asheville, North Carolina

Guest Relations

Tours, Lectures, Guest Relations, Staff Supervision and Scheduling, Security, Hospitality March 1992 – October 1996:

RiverPark Center, Owensboro, Kentucky

Vice President of Marketing

Sales, Marketing, Graphic Design, Overseeing All Promotional Projects for Center Events and Arts Organizations, including Speaking Events/Presentations; Print, Radio, Television, Supervising Sales Staff

EDUCATION

Brescia University, Owensboro, Kentucky Major: English University of Evansville, Evansville, Indiana Major: lnterior Design

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