Human Resource Resources

Divya Narayanan

Mobile No:974-********

*********@*****.***

CAREER OBJECTIVE:

I ASPIRE FOR A CHALLENGING STRUCTURED TASK IN HUMAN RESOURCE MANAGEMENT THAT WILL BOTH UTILIZE & STRENGTHEN THE SKILLS THAT I HAVE GAINED FROM MY STUDIES AND CORPORATE EXPERIENCES TILL NOW. I WANT TO PINNACLE SUCCESS FOR ME AND ALSO TO THE CONCERN WHERE I CAN WORK.

Area of Interest:

HUMAN RESOURCES, RECRUITMENT, TALENT ACQUISITION, EMPLOYEE RETENTION, INDUCTION & ORIENTATION, PAYROLL, TRAINING & DEVELOPMENT, OFFICE ADMINISTRATION,EMPLOYEE ENGAGEMENT PROGRAMS, MANPOWER PALNNING,SUCCESSION PLANNING, PERFORMANCE MANAGEMENT, COST OPTIMIZATION.

Career Summary:

Eight plus years of rich experience in HR which includes Recruitment from sourcing, screening, coordinating interviews, complying with all joining formalities till induction and orientation, Payroll, Training & Development, HR Administration, Employee Exit formalities, Employee Retention, Manpower plan and analysis.

Educational Qualifications:

Master’s in business administration (MBA) specialized in Human Resource Management and Systems from M.G. University, Kerala-India.

Bachelor’s in computer application (BCA) from MCRPV, Bhopal-India.

XII Standard (Commerce) from Nagaland University-India.

X Standard from Central Board of Secondary Education, Kerala-India. Key Skills and Management:

Proficient in sourcing right candidate from various web portals, database etc.

Experienced in Volume/Mass Hiring and Niche Skill Hiring.

Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Sourcing, Interviewing.

Divya Narayanan

Mobile No:974-********

*********@*****.***

Conducting HR round for the selected candidates and negotiating salaries on company standards.

Sound knowledge of complete recruitment life cycle.

Proficient in recruiting candidates from all levels Junior Level to Senior Level.

Meeting objectives within a set period of time.

Payroll Process (SAP)

Training & Development.

Preparing and presenting reports.

Promoting solutions.

Managing changes.

Motivating and developing staff.

Well-developed and effective communication skills.

Thrive in deadline-driven Environments.

Excellent Team-Building Skills

Can easily deal with top management.

Can work under pressure and with minimum supervision.

Goal oriented and with Interpersonal Skills.

Professional Experience:

1. SPAR Retail W. L. L- September 2019 - Present

Doha, Qatar

SPAR is an international retail chain with over 12,770 SPAR stores in 48 countries, meeting the needs of over 13.5 million consumers every day. SPAR Qatar runs Seven stores in Doha offering the best retail shopping experience with finest quality of products and great customer service.

HR Business Partner

● Task Undertaken:

1. Recruitment-

● Understanding manpower requisition from the concerned department. Divya Narayanan

Mobile No:974-********

*********@*****.***

● Understanding the requirement and accordingly drafting a job description and getting it approved from the concerned person.

● Sourcing candidates that match the desired skills.

● Screening the candidates by conducting telephonic or personal interviews as the case may be.

● Encouraging the employees to provide reference for better prospects.

● Arranging for technical interview and coordinating with the concerned person.

● Communicating the employment status to the applied candidates.

● Maintaining and updating the database of the candidates.

● Doing a background verification of the shortlisted candidates. 2. Induction and On-boarding-

● When a particular candidate is finalized and selected, giving him offer letter On joining the services, issuing appointment letter with brief working agreement or policies.

● Giving a description on the policies, procedures and culture followed by the company.

• Properly filing relevant document of the new joinee as required.

● Introducing him/her to the team and supervisor and/or manager.

● Explaining the mode of communication.

● Coordinating with the IT team to get his email id made 3. HR Policies and HR Manual -

● . Drafting Policies and manuals for the company.

● Making or amending the existing policies and procedures. 4. Attendance and Leave records

● Keeping a track of the attendance of the employees.

● Filing the leave forms and keeping a track of the leaves taken.

● Seeing to it that there is not much absenteeism on any given day

● Seeing to it that no employee is irregular and if there are such people, taking corrective and/or preventive measures

5. Performance Management

● Helping the seniors do performance appraisal in a better way by adopting better appraisal practices.

6. Workforce Management-

● Handling the staff so that people are not dissatisfied with each other.

● Handling cross culture things.

● See to it that there is no grouping or no dissatisfied person.

● Other employee related issues

7. Exit Formalities-

• Conducting exit interviews of candidates who are resigning.

• Trying to get constructive feedback for company and trying to implement the corrective measures for them.

• Helping the person to be relieved properly

• Issuing relieving letter and letter of experience

• Doing the full and final settlement for the person. 8. Compensation and Benefits-

• Designing the salary structure for employees.

• Helping employee by calculating the Gratuity, Handling PF accounts, etc 9. Employee Motivation and T&D/L&D.

• Organizing and arranging training sessions for their employees.

• Providing internal training by checking who has what to contribute and accordingly plan a training session.

Divya Narayanan

Mobile No:974-********

*********@*****.***

• Hire trainers with specific skills. Sending motivational mails to employee on regular basis.

10. Recruitment & Selection cycle both local and overseas. 11. HR information & handling the entire Payroll process until Payroll Posting. 12. Employee Orientation, Training & Development.

13.Compensation & Benefits.

14.Organizational Structure.

15.Employee Retention.

16.Managing Accommodation, Medical & Group life Insurance. 17.Managing staff uniform, ID Badges.

18.Managing and coordinating staff visa, Health card & Health Certificates. 19.Managing and issuing staff Corporate SIM Card.

20.Arranging tickets for staff.

21.Employees request.

22. Handling employee grievances.

23. Preparing reports on weekly and monthly basis.

Issuing employee pay card.

2. Vyga Animation Systems Pvt. Ltd - July 2013 - July 2014 Technopark-Trivandrum, India.

Techno Park is one of the well-recognized and reputed animation-based companies in India with its center in Abu Dhabi. The company is versatile in creating 2D digital flash animation and traditional animation techniques, capable of producing animation feature films, short films ad clay animation. The Company has bought out many projects like Elephant Hunt, The Gift, and Shelter, Venki woods etc. which are epitome of creativity, simplicity and talent.

Counsellor Cum Administrative Executive-

● Task Undertaken:

Counsel students regarding training and internship issue such as course and program selection, class scheduling, and career planning.

Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.

Maintain accurate and complete student records required for administrative support.

Meet with other professionals to discuss individual trainees needs and progress.

Provide trainees with information on such topics on various training and apprenticeship programs.

Divya Narayanan

Mobile No:974-********

*********@*****.***

Evaluate individuals' abilities, interests, and personality characteristics using tests, records, interviews, and professional sources.

Collaborate with training staff and administrators in the development, evaluation, and revision of training programs.

Establish and enforce behavioral rules and procedures to maintain order among trainees.

Conduct follow-up interviews with counselees to determine if their needs have been met.

Attended professional meetings, educational conferences, and teacher training workshops, in order to maintain and improve professional competence.

Prepare reports on students and activities as required by administration.

Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences such as starting a trading session.

Instruct trainees in career development techniques such as job search and application strategies, resume writing, and interview skills.

Attend staff meetings, and serve on committees as required.

Provide information for training staff and members involved in helping students or graduates identify and pursue employment opportunities.

Refer qualified counselees to employers or employment services for job placement.

Provide information to businesses regarding human resource and employment issues.

Attend client meetings and assist with determination of project requirements.

Prepare project organization and communication charts.

Chair site meetings and distribute minutes to all project team members.

Track the progress and quality of work being performed by the team.

Use project scheduling and control tools to monitor projects plans, work hours.

Effectively and accurately communicate relevant project information to the client and project team.

Ensure clients’ needs are met in a timely and products are delivered on time.

Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others.

Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations.

Recruiting candidates as and when need arises for various projects.

Sourcing, screening and short listing of potential candidates subject to job analysis. Divya Narayanan

Mobile No:974-********

*********@*****.***

Arrange and conduct interviews for short listed candidates that has been approved by the line manager.

Negotiates compensation package to the selected candidates.

Conducts employee orientation to newly hired employees.

Prepares daily recruitment status report for administrative and HR references.

Handles all personnel information with strong confidentiality.

Attending phone calls and taking care of general administrative tasks.

Student’s coordinator for PHP Trainees.

2. Qatar National Import & Export Co. (SADIA)- June 2008- Feb2010 Doha, Qatar.

One of the biggest FMCG distribution companies in Qatar and represent various blue-chip agencies exclusively in Qatar market. The company deals with famous brands like SADIA, AMERICA, Mc. Cans etc.

Sr. HR Officer

● Task Undertaken:

Sourcing, screening and short listing of potential candidates subject to job analysis.

Arrange and conduct interviews for short listed candidates that has been approved by the line manager.

Negotiates compensation package to the selected candidates.

Prepares job offer letter and inform job applicants of their acceptance or rejection for employment.

Conducts employee orientation to newly hired employees.

Liaising with recruitment agents for formalities required for manpower recruitment.

Liaising with the administrative department regarding the status of visa, accommodation, travel ticket and airport pickups of all newly hired employees, guests and visitors.

Ensure that issues related to employee’s arrival were properly addressed.

Prepares daily recruitment status report for administrative and HR references.

Maintains an up to date personnel information database.

Handles all personnel information with strong confidentiality. Divya Narayanan

Mobile No:974-********

*********@*****.***

Prepares report for Management monthly steering committee meeting, quarterly manpower status and other reports as required by the management.

Formulates and implements HR policies and procedures.

Take a significant role in transforming the HRIS from manual to computerized system.

Respond to employee inquiries in accordance with the company policies and procedures.

Follow up and coordinate with the visa processing.

Maintaining and updating employee vacation file.

Maintaining and updating employee attendance record. 3. Shivam Minerals & Allied Industries Pvt.Ltd. May 2007- April 2008 Gujarat-India.

It is one of the largest mineral Trading and Export Company in India. The company has got its own mines for minerals like Bentonite, Binite, Bauxite etc.

HR/Admin Assistant

● Task Undertaken:

Recruitments Utilizing various sourcing methods like Web portals

(i.e. Naukri, Monster etc)

Referring Internal Database, Employee referrals etc.

Screening & short-listing candidates profile as per the requirements of the company.

Coordinating with candidates for interview & conducting telephonic interview before short listing candidates.

Interacting with candidate, doing initial screening. Understand their competencies & skill sets, making them understand job role.

Providing complete, accurate, and inspiring information to candidates about the company and position.

Preparing candidates for interviewing with the management by providing detailed information about job descriptions, and expectation.

Arranging for personal interview on short listing.

Coordinating with the company and with candidates after company selects the candidate.

Performing detailed reference checking and/or reference analysis on selected candidates.

Divya Narayanan

Mobile No:974-********

*********@*****.***

Maintaining daily/ weekly/monthly reports such as interview status reports & feedback reports.

Taking care of HR & Administrative Activities.

Maintaining records and controlling the documents of the company.

Replying to the queries of clients and customers through Emails, Fax & Letters.

Preparing Minutes of meeting.

Keep track of address changes, changes in job titles, benefits, and salaries.

Providing HR team by clerical and technical support in such areas as recruiting, hiring, compensation, and benefits.

Update and maintain the personnel file.

Update appropriate forms when an employee receives a promotion or changes address. Education Projects Undertaken:

A research study on Employee Job Satisfaction and On the Job-Training at Shivam Group of Industries, Bhuj, Gujarat- 6 months (MBA major project)

A research study on Employee Satisfaction at Enhance Solution, Bangalore-2 months (MBA minor project)

Organizational study, Enhance Solutions, Bangalore (MBA minor project)

A project study on Patients Information System at International Hospital, Guwahati- 6 months (BCA major project)

Computer Knowledge

Programming languages: C, C++, VB 6.

Operating systems : Windows, Linux.

Office applications. : MS. Office (Word, Excel and PowerPoint)

SAP-HANA

Personal Information

Gender : Female

Nationality : Indian

Marital Status : Single

Visa status : Valid QID

Divya Narayanan

Mobile No:974-********

*********@*****.***

DOB :01/05/1983

Languages Known: English, Hindi, Malayalam and Assamese

Permanent Address: Anish Vihar, Kayyalakkakathu, Kuttoor P.O, Thiruvalla, Kerala, India.

Current Address: Ezdan Fareej Abdul Aziz.

Reference:

Will be provided upon request.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge. Place: Doha, Qatar

08/06/2024

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