Head of Platform Engineering
Resume:
MD Hoq
Head of Planning Engineering
ITIL, SAFe, Azure, AWS, GCP
Contact
********@*****.***
Ashburn, VA 20147
linkedin.com/in/emdee290
Education
George Mason University
Fairfax, VA
BS in Computer Science
Completed on 1998
Key Skills
Profile
Experienced IT Leader with proven track record in delivering secure and resilient Cloud Platforms, specializing in automation around infrastructure provisioning and improving Developers Experience. Accountable for corporate Cloud Strategy, implementation, and development of Cloud Infrastructure including VMware, AWS, Azure, and GCP. Focus on building high-performing Platform Engineering and DevOps/SRE teams to execute maturity model. I foster an environment conducive to collaborative and creative problem-solving, consistently driving efficiency and innovative solutions.
Leadership Accomplishments
• Formulated and executed a comprehensive IaaS/PaaS/SaaS technology strategy roadmap, aligning it with evolving business requirements and application modernization initiatives. Provided strategic guidance on technology integration for Cloud Infrastructure (AWS, Azure, GCP, VMWare) with security controls, influencing decisions and ensuring reliability.
• Headed the Platform Engineering, DevOps/SRE, and Automation team, implementing CI/CD capabilities across multiple portfolios. Streamlined the Cloud Service Provider transformation process by eliminating redundant steps, enhancing SDLC process efficiencies, and significantly reducing overall costs and manual activities through effective test automation.
• Successfully delivered a critical solution addressing Infrastructure Risks and enhancing Business Resiliency capabilities for FHFA. Managed large and complex IT programs across organizations, ensuring timely delivery.
• Played a key role in coaching and mentoring direct reports, conducting gap analyses of skill sets, and executing plans to build a high-performing team aligned with organizational objectives.
Professional Experience
Head of Platform Engineering Apr 2023 – Present
Wegmans – Rochester, NY
Lead multiple teams comprising high-performing engineers in the design, implementation, and maintenance of a secure and dependable Azure platform supporting a variety of products and services. Manage Cloud Engineering, DevOps, SRE, and Automation teams, establishing best practices within software engineering organizations. Collaborate with cross-functional teams to enable platform capabilities.
• Developed and communicated Hybrid Cloud Strategy to build out 2-3 years program, collaborated with software development, cloud enablement, and enterprise architecture teams to establish self-service capabilities. Prioritized the enhancement of Developer Experience and the reduction of Technical Debt.
• Implemented Enterprise Automation Framework for Application, Network, Desktop Support, and Identify Access Management. Built Process and Work Item Automation for shared service tools using enterprise orchestrator.
• Provided comprehensive support for software engineering needs throughout the development lifecycle, encompassing secure coding best practices, SDLC changes, remediation plans, and tool training.
• Maintained up-to-date knowledge of cutting-edge industry practices, advocate for the adoption of innovative approaches, and fostered the growth of an internal technical community of practice.
• Developed Azure Platform Engineering Maturity Model with established metrics that are key to success at each stage and decide when to move to next step. Director of IT Infrastructure Program Sep 2020 – Apr 2023 Freddie Mac – McLean, VA
In my role as Director of IT, I spearheaded AWS and VMWare Infrastructure programs spanning the Enterprise and Operations domains. I took ownership of crafting the strategy, roadmap, and delivery of top-tier cloud/hybrid platforms. My approach centers on the overarching objective of constructing infrastructure services that prioritize scalability, resiliency, and availability while Platform Engineering
Software Development
Cloud Strategy
DevOps / SRE / Automation
Operation/Risk Management
Business Resiliency OR
PMO TMO Budget
Network Management
Vendor Management
Certificates
facilitating innovative solutions and safeguarding data. As a technically proficient and hands-on leader, I bring robust communication and organizational skills to the forefront.
• Collaborated with portfolio leaders to strategize, assess, design, develop, and implement solutions on Cloud and Hybrid platforms. Formulated strategies for delivering technology Shared Services solutions.
• Oversaw a budget exceeding $150M in close partnership with business counterparts. Enhanced the Transformation Management Office operating model by aligning objectives with appropriate resources across teams, ensuring the most efficient and impactful delivery.
• Managed a team of resources, overseeing all aspects of team management to attract, engage, retain, and nurture talent through coaching and mentoring.
• Established, promoted, and fostered standards for full life-cycle project management methodology within the Transformation Management Office (TMO) and Project Management Office (PMO).
Sr. IT Manager – Cloud Platform Engineering Sep 2018 – Sep 2020 Capital One – McLean, VA
Accountable for constructing secure Multi-Cloud platforms and executing a software engineering strategy aimed at mitigating single-vendor dependency. Skillfully orchestrated the intelligent migration of recently acquired applications to the Capital One account, ensuring on-demand availability with optimal fail-over capabilities and minimizing unnecessary resource usage costs. Functioned as a Product Owner, offering architectural guidance for the development, design, integration testing, and maintenance of the GCP and Azure product suite.
• Led cloud platform strategy and solution engineering efforts as a Product Owner from ideation through execution including analysis, design, and implementation.
• Partnered with Line of Business teams to steer IaaS, SaaS, and PaaS product roadmaps and ensure reliability, scalability and availability of platform capabilities.
• Provided leadership and oversight to multiple team building cloud platform solutions and capabilities at scale with best engineering practices.
• Collaborated with enterprise architecture, governance, cybersecurity, and IT Operations to create industry best practices and service blueprints needed to manage and monitor micro- services at scale on the platform
• Recruited, managed, and motivated a strong cloud engineering team to develop best-in-class service offerings.
Sr. IT Manager – Infrastructure Engineering Feb 2003 – Sep 2018 Fannie Mae – Reston, VA
Managed DevOps/SRE, L3 Support, and Software Development teams to support Single Family applications SLA. Built and maintained strong working relationships and organizational leaders and presented data to demonstrate progress. Ensured uptime/reliability of various commerce platform domain services. Modernized microservices from datacenter to AWS ground up, developed automation roadmaps and improved operations efficiencies.
• Led IT Infrastructure, Software Development and DevOps/SRE teams to support 100+ applications on-prem and AWS. Served as a Business Technology Office lead and managed senior engineering associates to deliver solutions to 12 Agile squads.
• Owned the design and implementation of DevOps processes, practices and CI/CD capabilities, maximizing the speed and quality of product delivery on the cloud platform
• Championed engineering and operational excellence by improved process and change management. Provided hands-on operations support and implemented automation to avoid application outages and resolve issues with minimal impact to customers.
• Delivered security vulnerability findings remediation within by 30/60/90 days based on criticality. Ensured development effort is in full compliance with internal audit and Federal regulatory requirements.
• Developed, implemented and monitored $15M budget. Focused on effective project estimates, budgeting, reporting, resource and capacity planning. Agile / SAFe
ITIL Foundation
AWS Practitioners
Azure Fundamentals
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