NISSY ELIZABETH ABRAHAM
*********.*****@*****.*** +971********* Dubai, United Arab Emirates
STRENGTHS
Excellent
communication and
interpersonal skills.
Self-confident to do
multi-tasking profiles.
Motivation skills.
Self-confident with
desire to learn new
things MS Office.
Excellent team player.
Adaptive to any type of
work situation.
EDUCATION
MASTER OF BUSINESS
ADMINISTRATION
(HR & Marketing) 68%
Bharathiar University
2008 - 2010
BSC
(Industrial Microbiology &
Zoology) 76%
Mahatma Gandhi
University
2005 - 2008
SUMMARY
Work in an environment that challenges me to use my skills and efforts to explore myself in different fields, realize my potential and contribute to the growth of the organization.
Career history
EAST DIAMOND PUMPS TRADING LLC, DUBAI
Admin & HR Assistant 01-Jul-2015 – 31-07-2017
Key responsibilities
Handling administrative requests and queries from senior managers.
Planning meetings and recording the minutes.
Providing sensitive documents to managers for review.
Providing administrative support for executive-level staff.
Scheduling executive meetings and travel arrangements.
Performing data entry and filing of invoices and reports.
Co-ordinating all marketing promotions and advertising.
Creating invoices weekly using Excel spreadsheets.
Follow up on the shipments status & handing over to the customer on time.
Preparing documents for the export & import shipments.
Posting job ads and organizing resumes and job applications.
Scheduling job interviews and assisting in interview process
Maintaining accurate personnel records of new and existing employees. Such as visa renewal, insurance renewal etc.
Informing employees on their late attendance & getting justification from them. Answering employee questions. FORERUN TECHNOLOGIES Pvt, Ltd, INDIA
Carrier Relation Manager 15-Aprl-2013 – 12-Jun-2014 Key responsibilities
Manage and protect the relationship between the company and its most important clients.
Manage client arrivals to maximize relationship building opportunities.
2
SKILLS &
KNOWLEDGE
MS Office
SAP
LANGUAGES
English
Hindi
Tamil
Malayalam
Acknowledging clients promptly and treating them in a courteous manner.
Assist in the analysis of their trends to enhance sales and service management process and pre- requirements.
Overall relationship with Global Telecomm carriers and responsible for buying and selling international tariff.
Responsible for Product Improvement Identification or new products by remaining current on industry trends, market activities and competitors.
Responsible for customer requirement Analysis to develop and demonstrate solutions, and produce analytical presentations.
Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
Nurturing and Retaining existing partners and growth of traffic volumes and revenue.
Monitoring of traffic flows, revenue analysis, strategizing for the growth of business.
POLINSYS IMMIGRATION CONSULTANCY Pvt, Ltd, INDIA
Counsellor 13-Sep-2010 - 12-Dec-2011
Key responsibilities
Agreeing a counselling contract to determine what will be covered in sessions (Including confidentiality issues)
Encouraging clients to talk about issues they feel they cannot normally share with others
Actively listening to client concerns & empathizing with their position
Accepting without bias the issues raised by clients, helping clients towards a deeper understanding of their concerns, challenging any inconsistencies in what clients say or do
Helping clients to make decisions & choices regarding possible ways forward
Referring clients to other sources of help, as appropriate PERSONAL INFORMATION
Nationality : Indian
Visa Status : Husband Sponsorship
Reference : Will provide on request
Joining Time : Can join immediately
Hold a valid UAE driving license
DECLARATION
I hereby declare that the above particulars furnished by me are true to the best of my knowledge.