Project Manager Quality Control
Resume:
Shaye Acevedo
*****************@*****.***
PROFESSIONAL SUMMARY
Dynamic and results-oriented Project Manager with over a decade of experience in residential remodeling and repair projects, complemented by a recent role as a Technology Integration Specialist with TELUS International. Demonstrated excellence in managing subcontractors, enhancing customer satisfaction, and leading quality control inspections. Currently expanding technical expertise through ongoing studies in Computer Science and Communication Design. Skilled in negotiation, quality assurance, and digital technology testing, aiming to leverage a diverse skill set in a challenging new role.
WORK EXPERIENCE
Chez Artisan Wallcovering and Design Co. - Boulder Creek, CA Project Manager / Customer Service Provider / Worker/Laborer / Sub-contractor May 2012 - Present
Spearheaded 35+ residential remodeling and repair projects, delivering within budget and time constraints.
Developed a feedback system enhancing customer satisfaction and significantly increasing repeat business.
Negotiated contracts with suppliers and subcontractors to reduce costs without compromising quality.
Conducted quality control inspections ensuring adherence to customer expectations and safety standards.
Managed subcontractor workflow, fostering professionalism, safety, and excellence. TELUS International - San Jose, CA
Technology Integration Specialist / Wearable Technology Analyst April 2021 - February 2024
Engaged in contractual assignments testing digital interfaces, including video capture and audio recognition technologies.
Analyzed wearable devices for data collection, contributing to advancements in wearable technology.
EDUCATION
San Jose City College - San Jose, CA
Continuing Studies towards BS in Computer Science (Java Programming) January 2024 - Present
Gavilan College - Gilroy, CA
Continuing Studies towards BS in Computer Science (Python, Unix/Linux, C++) July 2023 - Present
California State University-Monterey Bay - Seaside, CA Continuing Studies towards Bachelor’s of Science in Communication Design September 2022 - May 2023
Gavilan College - Gilroy, CA
Associate's Degree in Digital Media
January 2019 - May 2022
United States Naval Station, Diesel Engineering Sys. A School - Great Lakes Naval Training Center, IL
Graduated A School in Diesel Engineering Systems
February 1992 - November 1992
SKILLS
Project Management & Coordination
Customer Service Excellence
Quality Control & Safety Compliance
Contract Negotiation
Technology Testing & Analysis
Continuous Learning & Skill Development
REFERENCES AVAILABLE UPON REQUEST
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