Front Desk Law Enforcement
Resume:
Poinciana Fl *****
**********@*****.***
Ira R. Thompson
Objective
To continue in my journey to be a better public servant by being a positive influence on at-risk or troubled individuals.
Experience
2022-Present Manager on Duty
Oversees Daily Operation of 640 guests and 30+ staff members. Duties include managing Officers daily schedule, discipline, time off and employee evaluations.
Manage the Bar.
Managing Food/Beverage.
Managing Front Desk Agents.
2016-Present Valencia College Adjunct Instructor
Teach FDLE (Florida Department of Law Enforcement) approved techniques to Law Enforcement and Correction Academy Recruits and evaluate their proficiency.
2022-2022 Valencia College Security Field Supervisor
Supervised up to 20+ employees across three different shifts and three different campuses. Maintained day to day operations to include constructing employee schedule, assigning, and deploying Officers to their post assignments, approving vacation time, and issuing discipline when needed to correct officer behavior. Work closely with the Director of Security on special security details to include College Graduations and High-level Executive meetings.
2019-2021 Badcock Home Furniture and More Credit Manager
In charge of maintaining an Annual Revenue Report of over 1.5 million dollars. Activities included daily phone calls/Home visits to customers to collect past due accounts and maintain current accounts. Keep quotas given by Executive leadership and help train and develop Sales Associates on all Collection procedures.
2015-2020 Orange County Jail Orlando, FL Correctional Corporal/Training and Staff Development Supervisor
Oversee/Supervise Day-to-Day operations for 10 Staff members within the Orange County Corrections Training and Staff Development Department. I also created and maintained a working curriculum to include Physical fitness programs for 1200-1400 Certified Officers in addition to presenting topics in a public forum that range from Intro to Healthy Nutrition and Health and Wellness. Train, educate and supervise the department staff during block training on proper alignment during fitness training. Coordinate health and wellness training with Extension Center and HR.
2008-2015 Orange County Jail Orlando, FL Correctional Officer
Maintain care custody and control of all inmates in my custody.
Front line staff that provide importance intelligence to upper management
About current and future criminal and gang activity going on inside the facility. Carry out directives passed down by upper management and ensure policy is always being followed.
August ‘06 to June’08 Three springs of Osceola Kissimmee, FL
Youth care worker/Shift Supervisor
To maintain the safety of all youth assigned to me.
To assist the youth in their day-to-day routine.
Responsible for keeping a daily log.
of all major movements.
April ’01 to August ’06 Polk Juvenile Correctional Facility
Polk city, FL
Shift Supervisor
To oversee the daily routine of
the entire facility.
Supervise forty-fifty.
employees as well as 250-
300 youth.
To maintain the safety, security, care, custody, and control of all employees and youth within the facility.
Education
1994-1998 Auburndale High School
High School Diploma
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