Guest Service Food

Melanie Leyba

***********@******.*** 720-***-**** Aurora, CO

SUMMARY Seeking a Server position, leveraging 17 years of experience in food service and bartending. Skilled in preparing specialized meals and providing exceptional guest service. Proficient in food, wine, and spirits with a talent for creating a welcoming atmosphere. WORK EXPERIENCE Renegado Tacos and Marga Denver Colorado Bartender Sep 2023 - Feb 2024

• Delivered personable and efficient service in a high-volume airport bar, expertly preparing a diverse range of tequila-based beverages and ensuring customer satisfaction. Buffalo Wild Wings Lakewood

Bartender Jan 2019 - Sep 2021

• Provided exceptional guest service and maintained a knowledgeable rapport on beer and sports, efficiently managing interactions in a high-volume setting. Gaylord Rockies Aurora,Co

Garde Manger Prep cook Jan 2019 - Sep 2019

• Prepared a variety of fresh cuisine, including custom salad dressings, for VIP food tastings and weekly conventions, while upholding stringent food safety standards as a certified expert.

United Airlines

Production Associate 2017 - 2018

• Prepared specialized crew meals, accommodating dietary requirements including gluten-free, kosher, and vegetarian options.

• Maintained strict adherence to food safety and quality control standards for meal preparation and packaging.

• Collaborated effectively with team members to ensure timely and accurate meal provisioning for flights.

The Great Northern Tavern

Bartender 2017 - 2017

• Provided exceptional guest service as a bartender, consistently maintaining a friendly and professional demeanor to enhance customer experience.

• Demonstrated expertise in food and beverage offerings, including wine and spirits, contributing to a knowledgeable and informative patron interaction.

• Conducted comprehensive training in alcoholic beverage preparation, bar operations, and adherence to liquor regulations, ensuring a safe and compliant environment.

• Utilized strong problem-solving abilities to effectively handle high-pressure situations, ensuring seamless operations and customer satisfaction. Teds Montana grill Denver

Bartender Apr 2007 - Jul 2017

• Delivered exceptional customer service as a Bartender, excelling in cocktail preparation, adherence to liquor regulations, and creating a welcoming environment for guests, while effectively identifying upselling opportunities in a high-volume setting. CERTIFICATIONS TIPS 2021

Servsafe Alcohol, BWW 2021

Bar Smarts, Bar smarts 2021

SKILLS Point of Sale (POS) System Operation • High-Volume Dining • Certified Trainer • Won Numerous Sales Contests • Selected to Serve VIP Guests for Private Events • Highly Knowledgeable About Front of House/Back of House (FOH/BOH) Restaurant Operations • Trained in the Preparation and Sale of Alcoholic Beverages, Bar Procedures, and Liquor Laws • Consistently Rated 'Excellent' in Feedback From Customer Surveys Regarding Server Friendliness, Promptness, and Attentiveness • Flexible Schedule Capability

CUSTOM SECTION

REFERENCES

Jessica Trujillo

• 303/596/3188

Whitney McGrath, GM Teds

• 03/918/4450

Andy Cothern, GM Teds

• 720/982/5735

Steve Dalton, GM Teds

• 303/917/8763

Contact this candidate