Mental Health Patient Safety
Resume:
Kristin Lynn, BSN, RN
Evening Phone: 254-***-****
Email: ************@*****.***
I desire to join your healthcare system to ensure the organization consistently 1. Provides excellent care to all patients, 2. Achieves the highest metrics in quality and patient safety while striving for Zero harm, and 3. To foster fiscally responsible stewardship to the organization.
I have consistently made a significant positive impact for my current and previous organizations in Patient Safety and High Reliability.
Availability: 4/1/2024
Job Type: Permanent
Work Schedule: Full-time
Work Experience:
RN
Veterans Affairs Hospital (This is a federal job)
4800 Memorial Drive
Waco, TX
5/2023 - Present
Salary: $106,500.00
Hours per week: 40
Series: 0610 Nurse
Duties, Accomplishments and Related Skills:
•Charge Nurse on Women RISE (Recovery in Supportive Environment)
•Improves treatment results by studying, evaluating, and improving processes, implementing changes to the program.
•Providing quality care to Veterans with mental health conditions
•Improving care coordination for Veterans with complex needs
•PMDB instructor at CTVHCS for 5+ years
•Non mandatory facilitator of group therapy in Women’s Recovery Supportive Environment on various subjects such as substance abuse, coping skills, medication education, emotional regulation, smoking cessation, and mental health diagnosis.
•Education to staff via power point presentations on various subjects regarding mental health and substance abuse.
•Developing multiple SOWs
•Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
•Subject matter expert on mental health
•Collaborates with interdisciplinary team to coordinate care to achieve high quality patient care.
•Quality reviews evaluating performance and electiveness of processes, documentation, and healthcare providers.
•Utilizes critical thinking and problem-solving skills to demonstrate exceptional workflow and time management.
•Nominated for the Daisy Award.
Patient Safety Specialist
VHA (This is a federal job)
1901 Veterans Memorial Drive
Temple, TX
4/2021 - 5/2023
Hours per week: 40
Series: 0610 Nurse
Duties, Accomplishments and Related Skills:
•Improves treatment results by studying, evaluating, and re-designing processes, implementing changes, rewriting policies, and procedures.
•Conducted ongoing JPSR training in staff meetings, staff huddles, one- to-one reporter, and reviewer training and facilitate JPSR Q&A meeting once per month open to all staff.
•Experience with various software systems
•Analyzing data
•Facilitated ten individual RCA’s for FY22, exceeding the national minimum requirement of 8 per fiscal year.
•Completed the highest number of RCA’s for VISN 17 1a facilities in FY 22.
• Facilitated 2 aggregated Root cause analysis for medication and post-op discharge instructions.
•Subject matter expert for reporting and responding to patient safety events and reports to the joint Commission, including Sentinel Events.
•Maintained mean time of 8 days to finalize JPSR entries.
o VISN 17: 19 days on average.
o National: 12.7 days on average.
• Track RCA actions and outcomes to ensure timely implementation, auditing, and sustainment of actions.
•Lead RCA action and outcome meetings weekly.
• Collaboratively developed Patient Safety Champion Charter.
•Created Standard of Work for Great Catch process.
• Collaboratively developed and implemented the Great Catch Program.
•Created Standard of Work for JPSR daily report.
• Provide monthly JPSR data to leadership and individual units as needed.
• Co facilitated evidence-based suicide screening Workgroup.
•Developed a patient satisfaction survey and collaborated with Managers on quality-of-care improvements.
•Ensure quality and patient safety for the entire VISN 17
•Preformed Nurse Manager duties for 7 months
•Assisted nurses to obtain their nurse 2.
•Participated in a survey of the Office of Inspector General focused on Patient Safety specific processes, such as RCA, Sentinel Events, events with high potential for severe harm. The Patient Safety program received zero
findings.
•Received an award for Patient Advocacy.
•Serve as a DBRS Champion, educated on this topic facility wide.
•Effective team facilitator for Root Cause Analysis (RCA), Healthcare Failure Mode and Effect Analysis (HFMEA), and Patient safety assessments (PSAT).
•Innovative thinking, active in achieving critical organizational changes by implementing process improvements.
•Achieves the highest metrics in quality and patient safety while striving for Zero harm.
•Skilled in PROSCI ADKAR Change Management.
•Collaborated with National Center or Patient Safety and developed a Climate Survey for our department to enhance our processes and improve our patient safety program.
•Collaborated with MIRECC and took the initiative to order CSSRS badges and other suicide prevention tools to mitigate suicide risk organizational wide.
•Actively participated in multiple Committees.
RN
VHA
4800 Memorial Drive
Waco, TX
10/2012 - 4/2021
Hours per week: 40
Duties, Accomplishments and Related Skills:
•4 years of acute psych experience
• Geriatric psych for 2 years
•Updated and initiated care plans and MDS
•Facilitated patient care by assessing patient needs, evaluating treatment
options, creating treatment plans, coordinating care, and gauging progress.
•Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-
discharge requirements; orientating and providing resources to Veterans.
•Assured quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjusting; following hospital and nursing divisions philosophies and standards.
•Proficient in IV’s, Foleys, Tube feedings, IM injections, wound care.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
•Conducted initial assessments, medication administration, and assessed electiveness in new medication.
•Developed a patient satisfaction survey and collaborated with Managers on quality-of-care improvements.
•Collaborated with the mental health IDT to improve the discharge process.
•Developed a standardized PowerPoint for mental health nurses and conducted an in-service to 90% of nursing staff.
•Completed training to become a preceptor.
• Actively participated in multiple Committees.
•Served as a DBRS Champion
•Provided a variety of behavioral interventions for Veterans in acute crisis and educated 95% of nursing staff.
Admissions Assessment RN
Austin Lakes Hospital
Austin, TX
9/2016 - 9/2017
Hours per week: 40
Duties, Accomplishments and Related Skills:
•Triaged Patients who were experiencing a mental health crisis
•Preformed intake assessments.
•Coordinated intake, bed management and pre-admission orientation.
•Referring patients to PHP, IOP and substance abuse treatment programs.
•Provided treatment options for individuals struggling with a mental health crisis including systematic data gathering, assessment, appropriate nursing judgement and evaluation of the health problem.
•Interviewed and assessed potential patients and inquiry callers.
•Collaborated with business once regarding patient financial data, as well as the UR department for the certification of patients admitted.
•Obtained collaborative information and reporting it to the MD.
•Initiated the referral process when indicated and communicates with referral sources.
•Educated patients on outpatient resources and refer them to either PHP or IOP
Education:
Western Governors University
BSN obtained 2/2017
Mclennan Community College
ADN obtained on 05/2012.
References:
Bobby Mitchell, RN – 254-***-****
*****.********@**.***
Miriam Braun- 915-***-****
Shari Collins, RN, NP- 254-***-****
*****.*******@**.***
Andrea Ortega, RN – 619-***-****
******.******@**.***
Contact this candidate