Jillian K. Sweat
SKILLS
●Communication: Clear and effective verbal and written communication.
●Teamwork: Ability to collaborate and work well with others.
●Problem-solving: Strong analytical thinking and ability to resolve issues.
●Time management: Prioritizing tasks and managing time efficiently.
●Adaptability: Flexibility in handling change and learning new skills.
●Customer service: Providing excellent support and addressing customer needs.
●Technical skills: Proficiency with relevant software or equipment.
●Leadership: Ability to lead teams or manage projects.
●Attention to detail: Thoroughness in completing tasks with accuracy.
●Multitasking: Handling multiple responsibilities simultaneously.
●Critical thinking: Making informed decisions through careful analysis.
●Conflict resolution: Managing disputes and finding effective solutions.
EXPERIENCE
Cvs Pharmacy, Ambler, PA — front store cashier
Oct. 2023 - Present
●Here are the typical tasks of a CVS cashier:
●Greet customers upon arrival and during checkout.
●Operate the cash register, including handling cash, credit, and debit transactions.
●Process purchases, returns, and exchanges efficiently.
●Scan and bag items following company procedures.
●Answer customer questions about products, promotions, and store policies.
●Ensure pricing is accurate, apply discounts or coupons as necessary.
●Assist with CVS loyalty program sign-ups and inquiries.
●Maintain a clean and organized checkout area.
●Restock items near the register when needed.
●Handle customer complaints or direct them to a supervisor.
●Counting drawers at the beginning and end of each shift
Conklin Pool, Cheltenham, PA — facility specialist
Jun. 2021- Jul. 2022
●Oversees the functions of the pool
Checking the ph and chlorine levels hourly
Fix chemicals if needed
●Greet visitors
●Make sure the pool is a clean, safe, and fun environment
Hollister, Willow Grove Mall, PA — brand representative
Oct. 2022 - Mar. 2023
●Cashier duties
●Help customers find items, and create orders
●Clean up and organize the store
William Penn Charter School, Philadelphia, PA — camp counselor
Jun. 2022 - Jul. 2022
●Create fun and safe activities for children
●Problem solve between parents, and campers
St. Raymond of Penafort Church, Philadelphia, PA — camp counselor
Jun. 2021 - Jul. 2021
●Chaperone children during field trip
●Clean up after children, serve them lunch
●Create fun and safe activities for children
●Problem solve between parents, and campers
EDUCATION
Archbishop Wood High School, Warminster,PA — 12th Grade
Sept. 2021 - Jun. 2024
4.93 GPA
Howard University,Washington D.C. — 12th Grade
Aug. 2024 - Present (expected graduation: May 2028)
Major: Health Sciences (Pre-med track)
AWARDS
Hollister’s employee of the month (November)
Straight A’s student
Honor Roll Student