Kenya Jackson
Tupelo, Ms *****
**************@*****.***
A highly effective communicator, who seeks a position with advancement opportunities.
Skills
Management, Teamwork, Problem-solving, Collaboration, Time management, Empathetic, Prioritizing, Fast Learner, Hard Working, Trustworthy, Highly Motivated, Cooperative, Efficient, and Self-Reliant Customer Service, Food handling, Food Safety, Home Care
Education/ Licenses
High School Diploma- GED
Innovative Education Center for Girls - 1999
Greenville, MS 38703
ServSafe Certified - 2022
Tupelo, MS - 38801
Work Experience
(2022 - Present) KFC / Shift Manager - Tupelo, MS
Job responsibilities: Maintain strong leadership and decision- making skills. Perform regular operational tasks of the restaurant. Manage dedicated shifts ensuring that all KFC policies and procedures are followed. Ensure that all company security procedures are followed throughout the shift, particularly at close to ensure the security of premises, people, stock, equipment, and cash at all times. Coach crew members throughout their shift to execute operational brand standards and deliver a great and friendly customer experience.
(2019- 2021) Loves Travel Stop - Retail Customer Service Cashier - Lake Village, AR Job responsibilities: Interact with people from all over, making their travel and their day better. Operating the point of sale system, assisting customers and general housekeeping. Providing excellent customer service. Prepare and maintain food products in accordance with health regulations and company standards. Operate all assigned equipment safely and efficiently.
(2016- 2019) Double Quick - Customer Service Cashier/ Cook - Greenville, MS Job responsibilities: Operate the point of sale system assisting customers. Provide a friendly greeting to all customers upon entering the store or on the phone. Provide excellent service and high quality food. Move quickly to provide fast service. Cleaning and sanitizing equipment, utensils, food preparation and storage areas including interior and exterior of the restaurant.
(2010 - 2016) Ability Works - Patient Care Assistant - Greenville, MS Job responsibilities: mobility support, assisting patients with personal hygiene by bathing, brushing hair and teeth, or applying skincare. Provide housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands. Assist patients with preparing and administering medication, collecting specimens for lab tests, monitoring patients, and recording treatment.
(2005 - 2010) Ramada Inn - Housekeeper - Greenville, MS Job responsibilities: Maintain an image of professionalism, friendliness and willingness to provide personalized service to guests, stripping beds and making sure the linens are dropped which must be in accordance with hotel standards. Prepared bed and bath linens, Clean and straightens rooms, Remove and dispose of trash, maintains supplies necessary to clean rooms efficiently, keep supply cart stocked, Inventories and maintains the cleanliness of the linen closets, and adhere to the hotel’s lost and found policies and procedures.
References Available Upon Request