Customer Service Business Management

WARNER A. VERA JR.

*** ******** ****** – Apt. *, Brooklyn NY 11231

646-***-**** **********@*****.***

OBJECTIVE:

Dedicated worker looking for an opportunity to work for a company where the skills and experience I have will be of value.

SKILLS & ABILITIES:

• Over 15 years of chauffeur experience, business management, and decision-making skills.

• Extensive knowledge of GPS and smartphone technology.

• Professional, prompt, reliable, and pleasant personality.

• Excellent at maintaining an organized and clean work environment.

• Adaptable and ready to change plans/ideas based on latest information.

• Excellent customer service skills and attention to detail. Dedicated and fast learner.

• Experience driving high profile executives.

• Ability to read, write, speak English and Spanish fluently (first language is English). EXPERIENCE:

2005-Current Executive Car Services/Private Chauffeuring, Self Employed

• Manage and maintain proper records of all business income and expenses.

• Communicate with various clients via email, texts, and phone calls regarding their individual requests, confirm reservations, and update reservations.

• Transport clients to and from various urban and suburban locations.

• Drive clients throughout NYC on various errands, meetings, and activities.

• Provide clients with transportation to and from airports and heliports.

• Utilize GPS to prepare additional and alternative routes.

• Maintain records and travel logs.

• Maintain work vehicles and assure vehicles are always gassed and clean.

• Run errands and pick up/deliver packages on behalf of client. 2007-2009 TLC Driver, Online Limousine

2006-2007 Target Food & Beverage Support

• Welcomed guests to the store & prioritized their shopping needs by answering their questions & directing them to merchandise; observed sales trends & accuracy of priced goods.

• Ensured food safety by replenishing stock according to expiration dates, practiced storage recommendations, & followed delivery logistics.

2002-2006 The Bowery Mission-Tribeca Volunteer Food Server

• Served the community bi-weekly by working closely with the Food Staff to organize and prepare food for homeless guests and attend to their immediate needs.

• I interacted with guests, learned about their lives, served dinner, and followed up with the Food Staff to clean up and make sure services were ready for the next day. 1994-2000 Food Service Specialist (92G), U.S. Army

• Order and inspect food and food supplies.

• Keep food sanitary until it is ready to be served.

• Maintain accountability of food and supplies.

• Set up serving lines.

• Cleaned equipment and facilities.

• Perform maintenance and services on equipment.

EDUCATION:

September 1997 – 1 Year of College Education, New York, NY, Berkley College March 1995 – High School Diploma, New York, NY, Murry Bergtraum LEADERSHIP:

Served in the United States Army Reserve for 7 years.

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