Customer Service Cdl A
Resume:
Keisha Hart
Blythewood, SC *****
************@*****.***
Open to relocation: Anywhere
Authorized to work in the US
Professional Summary
Detail-oriented and skilled driver with extensive experience in waste collection, vehicle transport, and safety compliance. Proven ability to manage operations efficiently while providing exceptional customer service. Strong background in security and social work, ensuring safety and support for diverse populations.
Certifications & Licenses
• Commercial Driver’s License (CDL A)
• TWIC Card (Valid until August 2027)
• Air Brake Endorsement
• Hazmat Endorsement
• Tanker Endorsement
• Doubles/Triples Endorsement
• CPR Certification (Valid until February 2025)
• OSHA 10
Work Experience
ASL Driver
Capital Waste Services, Columbia, SC
June 2023 - Present
• Safely operate ASL garbage trucks, adhering to established routes and schedules for waste collection.
• Collect and load garbage and recyclables, ensuring compliance with safety protocols.
• Provide courteous service to residents and business owners, addressing inquiries and concerns.
Correctional Officer Drug Testing Instructor
South Carolina Department of Corrections, Columbia, SC
October 2023 - July 2024
• Certified instructor for inmate drug testing, providing training for staff across institutions.
• Monitor and control inmate activities, ensuring adherence to security protocols.
• Conduct drug tests and maintain accurate records of inmate behavior.
Car Transporter
Amerit Fleet Solutions, Atlanta, GA
September 2022 - October 2023
• Delivered vehicles across the lower 48 states, following routes and time schedules.
• Prepared, inspected, and operated vehicles while ensuring compliance with DOT regulations.
Driver/Operator
Werner Enterprises, Atlanta, GA
March 2022 - September 2022
• Operated tractor-trailer for OTR and regional deliveries, ensuring timely freight delivery.
• Conducted vehicle inspections and maintained accurate logs of travel and expenses.
Customer Experience Specialist
Delta Airlines/Airport Services, Atlanta, GA
June 2020 - March 2022
• Delivered exceptional customer service in a high-energy call center environment.
• Resolved customer issues efficiently while interacting with a diverse clientele.
Social Worker Case Aide
Department of Children & Families, Manchester, CT
August 2014 - June 2020
• Transported clients to appointments and supervised family visitation sessions.
• Documented interactions and maintained case files for social work review.
Caseworker
Children’s Center of Hamden, Hamden, CT
October 2010 - August 2014
• Supported youth facing behavioral and emotional difficulties, facilitating treatment groups and activities.
Education
B.S. in Sociology
Southern Connecticut State University, New Haven, CT
May 2014
Skills
• Child Protective Services
• Customer Service
• Social Work
• Conflict Management
• Microsoft Office Suite
• Commercial Driving
• First Aid and CPR
• Security and Law Enforcement
• Communication and Interpersonal Skills
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