Miranda Reese
Nampa, ID *****
********@*****.***
Seeking a company that values respect, loyalty and integrity in their work, their workers and how they treat others.
Willing to relocate to: Meridian, ID
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Nursa-Salt Lake City, UT
March 2022 to Present
Covers cna shifts.
Construction Laborer
True Blue- People Ready Company-Meridian, ID
September 2021 to Present
Construction cleanup to roof tear offs, random need for construction companies. Construction Cleanup/security/ different tradewoek Multiple Agencies including ESI, Steed Construction, Alta.-Boise, ID August 2020 to Present
several types of jobs. I've done security, landscaping, construction, office work, excavation, concrete, drywall, insulation, painting, final finish electrical wiring, driving truck and trailers. Can operate a skid, loader, excavator, jumping jack, plate wacker, read tape, gps, blueprints. Heavy Equipment Operator
ALTA Construction-Boise, ID
November 2022 to May 2023
I can operate a 305,skid, loader, dingo, plate wacker, jumping jack, ground game is on point for grading, etc. hard worker and always early.
Production Supervisor/Manager
Amazon.com-Nampa, ID
November 2020 to January 2022
Supervised loading dock and make sure trucks left on time. Made sure employees follow correct schedules for breaks and time management while at work. Handles production issues with efficiency and accuracy of employees. Motivated the team to reach deadline goals. Customer Service Representative
conduent-Boise, ID
June 2018 to September 2020
Inbound calls. Covered billing, tech issues, orders, payments, disputes and customer retention CNA - Certified Nursing Assistant
Medical Staffing Network-Meridian, ID
February 2012 to July 2018
Covered cna shifts around the Treasure Valley area for transitional rehab, emergency room, icu shifts. Sales Representative
CenturyLink-Boise, ID
January 2016 to August 2017
inbound sales position. handled billing questions and disputes. Med Tech/Caregiver
Overland Senior court-Boise, ID
January 2009 to March 2010
Passed out medications. Took vitals. Charted on patients. Adl’s. Customer Service Representative
TELEPERFOMANCE USA-Boise, ID
October 2008 to March 2010
Took inbound calls from Apple customers. Helped file customer claims, sold protection plans, unsold products and was a team lead. Motivated the team to reach monthly and quarterly goals for sales and customer satisfaction.
Education
Trade school in Cdl
Sage Trucking School
June 2024 to June 2024
Certification in Cna
CWI
January 2012 to March 2012
Skills
• Exercises sound judgment and makes important decisions.
• Deals effectively with peers, subordinates, and superiors in a tactful and courteous manner.
• Understands and interprets codes of conduct, enforces rules and adheres to regulations.
• Analyses information rapidly in training and in a working environment. Authorized to work in the US for any employer
• Customer Service
• CSR
• Call Center
• Customer Care
• Customer Support
• billing for medicaid hours/ cna (2 years)
• cna (10+ years)
• Cna Certified
• Home Health
• Certified Nursing Assistant
• HHA
• Microsoft Word (6 years)
• Office Experience (2 years)
• Microsoft Excel
• Technical Support
• Microsoft Office
• Typing
• Machine Learning
• Phlebotomy
• Inside Sales
• Manufacturing
• Welding
• Security
• Communication skills
• Organizational skills
• Nursing
• Patient care
• Loader Operation
• Heavy Equipment Operation
• Vital Signs
• Office management (1 year)
• QuickBooks (2 years)
• Microsoft Word (10+ years)
• Computer skills (10+ years)
• Customer service (10+ years)
• Sales
• Security (3 years)
• Critical Care Experience
• Hospital Experience
• ICU Experience
• Production Management
• Medical Imaging
• Patient care
• Nursing
• ICU experience
• Critical care experience
• Hospital experience
• Customer service
• Vital signs
• Construction
• Welding
• Cash handling
• Accounts receivable
• Data collection
• Front desk
• Personal assistant experience
• Typing
• Salesforce
• Driving
• Adobe Acrobat
• Leadership
• Inside sales
• Outside sales
• Research
• Marketing
• QuickBooks
• Sales
• Retail sales
• Supervising experience
• Long term care
• Property management
• Quick books
• Microsoft Word
• Microsoft Office
• Problem management
• Microsoft Powerpoint
• Computer skills
• Communication skills
• Analysis skills
• Technical support
• Cash register
• Hospitality
• Excavator
• Loader operation
• Ditch witch
• Plate compactor
• Roller
• Hual truck driver
• Water truck
• Kamatsu loader operator
• 305 excavator
• Warehouse experience
• Distribution center
• Warehouse supervisor experience
• Senior care
• Assisted living
• Care plans
• Management
• Office management
• Appointment scheduling
• Training & development
• Negotiation
• Telemarketing
• Detailing
• Upselling
• Car wash
• ADLs
• Caregiving
• Direct support
• Working with people with developmental disabilities
• Meal preparation
• Writing skills
• Resident's rights
• Medication administration
• Interviewing
• Microsoft Excel
• Insurance verification
• Customer relationship management
• Medical imaging
• CPT coding
Certifications and Licenses
Driver's License
Pallet Jack Certification
Certified Medication Technician
State Tested Nursing Assistant
OSHA 10
July 2024 to Present
Tanker Endorsement
June 2024 to Present
Certified Medication Aide
CPR Certification
AED Certification
CNA
CDL A
June 2024 to June 2025
Tanker Endorsement
Air Brake Endorsement
Assessments
Written communication — Proficient
August 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Delivery driver — Proficient
September 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Legal skills — Proficient
August 2023
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Call center customer service — Proficient
September 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Front desk agent (hotel) — Proficient
November 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
February 2024
Using safe practices in a warehouse setting
Full results: Proficient
Basic maintenance and repair — Proficient
March 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Outside sales — Proficient
November 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Social media — Proficient
September 2023
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Patient-focused care — Proficient
July 2024
Responding to patient concerns with sensitivity
Full results: Proficient
Forklift safety — Proficient
March 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Management & leadership skills: Planning & execution — Proficient July 2024
Planning and managing resources to accomplish organizational goals Full results: Proficient
Work style: Professionalism — Proficient
June 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
July 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Analyzing data — Proficient
October 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient October 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Cleaner fit — Proficient
February 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Work motivation — Proficient
August 2023
Level of motivation and discipline applied toward work Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Security guard skills — Proficient
October 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Project timeline management — Proficient
April 2024
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Time management skills — Proficient
April 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.