Customer Service Dental Assistant

Kelly Williams

*.*******.****@*****.*** 912-***-**** Hinesville, GA

Summary

Seasoned professional with 11 years of diverse experience, including management roles in retail and administrative settings. Expertise in supervising staff, managing budgets, and enhancing customer service. Seeking a Management position to leverage strong leadership and organizational skills. Work Experience

DOCS Dental

Dental Assistant Fort Stewart, GA Feb 2024

• Provided comprehensive chairside assistance to dentists during various dental procedures, ensuring optimal patient comfort and maintaining strict adherence to infection control protocols at DOCS Dental. Navy Federal Credit Union

Bank Teller (Temp Contract) Hinesville, GA Sep 2023 - Feb 2024

• Managed financial transactions with precision, including cash handling, check processing, and account management, ensuring compliance with security protocols.

SGA Dental Partners Clinical/ Bosque Dental Care

Dental Assistant Savannah, GA Jul 2022 - Aug 2023

• Maintained thorough documentation of patient dental and medication histories to support clinical accuracy and patient care.

• Assisted the dentist during procedures by effectively organizing supplies and instruments, enhancing operational flow.

• Prepared dental trays and tables, and competently performed dental radiography tasks, including the exposure and mounting of X-rays.

Liberty Transit/ First Transit

Administrative Assistant/ Supervisor/ Dispatcher/ Scheduler Hinesville, GA Oct 2018 - Jul 2022

• Enhanced office efficiency by optimizing filing systems and coordinating logistics for meetings and seminars.

• Ensured accurate and prompt payroll processing for staff, maintaining meticulous financial records.

• Handled essential administrative tasks, overseeing telephone operations, managing credit card transactions, and controlling access to office keys.

Bryant County Rehab Center

Dietary Aide Richmond Hill, GA 2018 - Oct 2018

• Developed and executed meal plans compliant with individual health requirements, enhancing resident nutrition and satisfaction.

• Maintained a rigorous schedule for meal distribution while upholding exemplary standards in kitchen hygiene and adherence to food safety protocols.

T-Mobile ~ Exclusive Wireless, Inc.

Retail Sales Associate Savannah, GA Sep 2017 - May 2018

• Delivered high-quality customer service by addressing inquiries and resolving issues, while also providing knowledgeable product recommendations.

• Handled administrative sales duties and supported loss prevention strategies by maintaining an organized store environment.

Voluminous Virgin Boutique

Store Manager Hinesville, GA Jan 2017 - Aug 2017

• Managed comprehensive staff training and performance assessments, fostering an environment that prioritized exceptional customer service.

• Maintained financial oversight and inventory control, ensuring accurate record-keeping and responsive resolution of customer issues.

Rainbow Shops

Assistant Manager Hinesville, GA Jun 2016 - Sep 2016

• Conducted thorough training for sales staff, improving overall team skill set and effectiveness.

• Maintained and adjusted inventory to meet customer needs, securing consistent product availability. Chatham Parkway Toyota

Salesperson/ Internet Sales Manager Savannah, GA Oct 2013 - Jun 2016

• Communicated vehicle attributes and value to prospective clients, ensuring a clear understanding of product offerings.

• Negotiated terms of vehicle sales and trade-ins, achieving equitable deals for both customers and the company.

• Engaged with customers after purchase to gauge satisfaction levels and cultivate lasting relationships. Sally Beauty

Store Manager Savannah, GA May 2012 - Sep 2012

• Managed daily operations and devised strategic initiatives to enhance business performance, ensuring alignment with corporate objectives.

• Guided team development through mentorship and targeted feedback, while overseeing recruitment and optimizing operational efficiencies through comprehensive cost and risk analysis. rue21 Inc.

Assistant Store Manager Clarksville, TN Aug 2011 - Feb 2012

• Directed a team to successfully achieve set sales targets, aligning with both store and organizational objectives.

• Enhanced revenue generation by effectively communicating company goals and objectives to new team members. Dillard's, Inc.

Beauty Advisor Niles, OH Aug 2010 - Feb 2011

• Developed and implemented knowledge-sharing protocols to enhance associate training and performance.

• Provided expert consultation to customers on skincare and makeup products, tailoring recommendations to individual needs.

Education

Warren G Harding High School

Diploma, General Studies Warren, OH 2000

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