Patient Care Phlebotomy Technician

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Ruth Eileen Ikuomola

Corona De Tucson, AZ 85641 520-***-**** ***************@*****.*** Certified Phlebotomy Technician with advanced training in Electrocardiography and Polysomnography. •Skilled in phlebotomy, specimen collection, and laboratory testing, with a track record of ensuring accuracy, efficiency, and compliance with regulations.

Professional Summary:

• Expertly skilled in venipuncture and capillary blood collection techniques, ensuring accurate specimen acquisition while prioritizing patient comfort and safety.

• Proficient in maintaining strict adherence to universal precautions and infection control protocols, creating a hygienic environment conducive to optimal patient care.

• Experienced in verifying patient identities, labeling specimens accurately, and processing samples efficiently to facilitate timely laboratory testing and analysis.

• Adept at leading technicians to deliver high-quality patient care and maintain exceptional laboratory standards.

• Expertise in clinical medical technology testing services across pre-analytic, analytic, and post-analytic phases.

• Comprehensive understanding of lab procedures, specimen collection, and data analysis to ensure accurate results.

• Excellent interpersonal and communication skills, Fluent in English, Spanish, Italian, and Hebrew. Education & Advanced Training:

Eller College of Management-Business Development, University of Arizona, 2023 Phlebotomy Technician Program, Bucks County Community College, Newtown, PA Electrocardiography Technician Program, Bucks County Community College, Newtown, PA Polysomnography Program, Mid Atlantic School of School of Sleep Medicine, Mount Laurel, NJ Nursing Assistant Certification Program, Cochise College-Sierra Vista, AZ Associate’s Degree of Performing Arts, Plaza Three Academy, Phoenix, AZ Certifications:

Certified Phlebotomy Technician (NHA)

Nursing Assistant Certification

Certificate of Completion, Electrocardiography Technician Certificate of Completion, American Academy of Sleep Medicine Polysomnography Certification of Completion, Arizona Department of Health Services Certificate of Completion, Army Institute for Professional Development CBRNE CPR (Cardiopulmonary Resuscitation), BLS (Basic Life Support), and First Aid Certifications Areas of Expertise:

Medical Technologist

Data Analysis

Quality Control

Laboratory Techniques

Specimen Collection

Disease Detection

Patient Focused Care

CAP Proficiency Testing

POC Testing

Team Leadership

CLIA Procedures

Regulatory Compliance

Experience:

Green Valley Veterans Outpatient Clinic Green Valley, AZ 2019 – Present Health Technician / Laboratory Lead

• Manage daily operations of the laboratory, overseeing a team of 4 rotating Technicians.

• Perform duties in support of pathology and laboratory services, specializing in phlebotomy and specimen collection for testing.

• Train and mentor new staff members in phlebotomy techniques and laboratory procedures.

• Participate in CAP surveys and joint commission inspections, consistently receiving excellent reviews and scores.

• Utilize patient orders to access, draw blood, and meticulously process specimens for testing and shipping, including conducting basic laboratory tests like fecal occult blood.

• Follow strict protocols for blood sample handling to ensure specimen accuracy and integrity.

• Manage specimen returns and promptly communicate any urgent requests to appropriate personnel. Page 2

• Maintain accurate records by entering collected specimen data into the computer system, keeping information up- to-date, and promptly informing laboratory staff of any unattainable specimens.

• Collaborate with healthcare professionals to ensure coordination of patient care and interpretation of test results.

• Demonstrate strict adherence to universal precautions and infection control procedures to ensure a safe and hygienic working environment.

Copper Queen Community Hospital Bisbee, AZ 2011 – 2019 Clinical Medical Laboratory Technologist Assistant

• Performed venipuncture for specimen collection, managing receipt and distribution of laboratory specimens.

• Utilized and maintained clean laboratory equipment while adhering to safety protocols, including the use of protective equipment to mitigate exposure to chemicals, radiation, and infectious hazards.

• Conducted CLIA waived laboratory tests as part of routine laboratory operations.

• Managed specimen receipt and distribution, including labeling tubes and containers for accurate tracking. Conducted Urinalysis Chain of Custody procedures and facilitated drug testing specimen collection, packaging, inspection, testing, and shipping.

• Collected specimens from patients and conducted simple tests in accordance with established protocols.

• Operated and maintained basic laboratory equipment to support testing procedures.

• Provided assistance to pathologists as required, including preparing and processing anatomic pathology and cytology specimens.

• Obtained blood specimens from patients across all age groups serviced by the hospital. State of Arizona, Department of Developmental Disabilities Division Sierra Vista, AZ 2008 – 2011 Rehabilitation Specialist

• Collaborated with multidisciplinary teams to develop and implement individualized treatment plans for clients with developmental disabilities.

• Provided direct care and support to clients, assisting with activities of daily living, behavior management, and social integration.

• Conducted assessments to identify client needs and monitor progress towards rehabilitation goals.

• Facilitated group therapy sessions to enhance clients' independent living skills and social interactions.

• Advocated for clients' rights and ensured their inclusion in community-based programs and activities.

• Maintained accurate and detailed documentation of client progress, interventions, and outcomes.

• Coordinated with external service providers, agencies, and families to ensure continuity of care and support for clients transitioning to different settings.

• Maintained strict adherence to all standards established by the Accreditation Council for Mental Retardation and Developmental Disabilities (MR/DD).

Accentcare Home Health Agency Sierra Vista, AZ 2003 – 2009 Intake Coordinator

• Managed the intake process for new patients, including receiving referrals from physicians, hospitals, and other healthcare providers.

• Coordinated with clinical staff to assess patient needs and determine appropriate care plans.

• Verified insurance coverage and obtained authorization for services as required, ensuring compliance with Medicare, Medicaid, and private insurance guidelines.

• Communicated with patients and families to explain health services, answer questions, and address concerns.

• Scheduled patient assessments, evaluations, and home visits, coordinating with nursing staff and therapists to ensure timely delivery of care.

• Maintained accurate patient records, including demographic information, medical history, and treatment plans.

• Collaborated with billing/coding staff to ensure accurate documentation and reimbursement for services rendered. Honors & Recognition:

Excellent Performance Appraisal, Raymond W. Bliss Army Health Center Army Achievement Award, Raymond W. Bliss Army Health Center Who's Who Among Students in American Junior Colleges Page 3

Technical Skills:

Microsoft Office Suite, Word, Electronic Medical Records (EMR), Cerner, LabCorp Beacon

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