Human Resources Risk Management

SHRAVYA KALVA

Address- ** Riverside Street, Lowell, Massachusetts · Phone- 603-***-**** Email ********@*****.***

Dynamic and accomplished professional seeking a full-time opportunity with proven expertise in Business analysis, and financial analysis with a track record of success in Amazon, I am eager to contribute my talents to the organization. Committed to excellence, I aim to bring a unique blend of skill sets in project management, Human resources, operation analysis, finance assistance, and risk management to contribute to the team's overall success and foster continuous growth.

EXPERIENCE

2019-2022- AMAZON

Business & Transaction risk management specialist

Entry-level experience as a Business Analyst, specializing in large-scale data integration across various platforms, application development, APIs, and database management. Led multiple projects from inception to completion, ensuring seamless integration and implementation at AMAZON.

Closely reviewed customer account transactions on [Amazon.de], ensuring financial accuracy and legitimacy & and investigated suspicious activities and behaviors that could pose a risk to our customers in global markets.

We Ensured high-quality decisions by applying CTPS standard operational procedures. Identifying known fraud patterns, discovering new modus operandi trends, and taking action to minimize risks. Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk.

Keep up with risk trends in the e-commerce market.

Used a wide range of Internet and in-house tools to research transactions and gather data to make accurate decisions. Successfully implemented complex data integration projects, ensuring data consistency and integrity across multiple systems.

Took appropriate actions to identify and help minimize Amazon's financial, legal, and reputational risk. Maintain elevated levels of confidentiality and data security standards.

Achieved weekly productivity and quality standards for investigations. Expertise in business integration solutions, managing diverse interface types including batch, near real-time, and real-time interfaces.

Collaborated with stakeholders including managers, end-users, and IT staff to align project objectives with business goals. Proven ability to design and execute integration strategies that enhance operational efficiency and data accuracy.

Facilitated meetings to communicate project status, risks, and issues, and acted as a liaison between business units and technical teams, ensuring effective communication and collaboration.

Analyzed data to identify trends, issues, and opportunities for improvement, leading to actionable insights. Extensive experience working within highly regulated operational environments, ensuring compliance with industry standards and regulations.

Developed reports, dashboards, and visualizations to support data-driven decision-making.

Utilized tools such as Excel, and AI software for comprehensive data analysis.

Proposed solutions that addressed business needs and added significant value to operations.

Assisted in the development, testing, and implementation of new systems and processes, ensuring alignment with business requirements.

Ensured solutions met business requirements and were delivered on schedule. Developed and enforced data governance policies to maintain data quality and security.

Developed project plans, timelines, and milestones, contributing to effective project management.

Monitored project progress and assisted in managing project scope and changes, ensuring projects stayed on track.

Prepared and delivered project documentation and status reports to stakeholders.

ACHIEVEMENTS

Achieved a 15.87% reduction in budget expenditure through rigorous financial analysis and cost-saving initiatives. In-depth knowledge of structured data, including entities, classes, hierarchies, relationships, and metadata.

Implemented process improvements resulting in a 19.54% increase in the efficiency of financial reporting. Proficient in DBMS implementation, including creating and managing tables, joins, SQL querying, and handling JSON data formats.

Played a key role in a project that resulted in a 10.22% improvement in forecasting accuracy. Demonstrated ability to quickly familiarize with use cases, business purposes, and data quality requirements. Conducted detailed data analysis to support decision-making and strategic planning.

Successfully managed financial aspects of GIFT CARDS, resulting in project completion 15% ahead of schedule. Skilled in establishing data from multiple sources to support comprehensive analysis needs.

Leveraged German language proficiency to enhance communication with German-speaking clients, contributing to improved customer relationships. Experienced in data modeling, enabling the creation of robust data architectures that support business objectives.

Developed and executed test plans and test cases to ensure high-quality deliverables. Strong communication and interpersonal skills, facilitating effective collaboration with stakeholders, developers, and other team members. Successfully translated complex technical concepts into clear, actionable business insights.

Identified, tracked, and resolved defects and issues, ensuring smooth project delivery. Experience with Software as a Service (SaaS) cloud implementations, particularly in migrating legacy applications to cloud-based solutions.

Maintained high attention to detail and strong organizational skills in all project tasks. Designed and executed cloud migration strategies, ensuring minimal disruption and maximum efficiency.

Successfully managed multiple tasks and projects simultaneously, meeting deadlines and project goals. Generated comprehensive integration materials including data flow diagrams, sequence diagrams, data quality diagrams, and network and security diagrams. Developed detailed documentation to support integration processes and facilitate knowledge transfer.

Created detailed business requirement documents (BRDs) and functional specifications. Demonstrated experience in developing business materials that leverage highly complex technical solutions.

Documented and analyzed business processes, workflows, and system interactions. Created user guides, training materials, and business process documentation to support system implementations.

Extensive experience with cloud business solutions, enhancing scalability and flexibility of business operations.

Managed cloud solution projects, ensuring alignment with business goals and technical requirements.

EDUCATION

September 2022- January 2024

MASTER’S IN BUSINESS ADMINISTRATION (Information Technology), RIVIER UNIVERSITY (USA)

July 2016-August 2019 BACHELOR IN COMMERCE OSMANIA UNIVERSITY (INDIA)

SKILLS

Analytical thinking & troubleshooting methodologies.

Project Planning and Scheduling, Regulatory compliant.

Problem-solving skills & Data Analysis, SWOT Analysis.

Business Case Development.

Leadership qualities, Data Visualization.

Business Process Modeling, Report Writing.

Team management, Negotiation.

Conflict Resolution, System Integration.

Adaptability & Mac, Windows, iOS.

Skilled in the documentation and diagramming.

Project management capable, Detail-oriented, and technically proficient.

Knowledgeable in data integration and experience in application development.

Database management proficient, Structured data knowledgeable.

LANGUAGES KNOWN

English, German, Hindi, and Telugu.

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