Medical Office professional

LaTricia Milam

Holly Springs, MS *****

662-***-**** - ************@*****.***

Professional Summary

Hard working and dependable Medical Office Professional successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.

Skills

Team Leadership

Cash Handling

Multitasking and Prioritizing

Verbal and Written Communication

Medical Billing and Coding

Medical Office Software

Insurance Forms

HIPAA Compliance

Time Management

Appointment Scheduling

Telephone/ Email Etiquette

Medical Terminology

Electronic Medical Records

Customer Service

Work History

11/2021 to 02/2022 Memphis Children Clinic

-Answering calls

- Checking patient in

- Appointment Scheduling

- Verifying Insurance

01/2019 to 02/2022

Assistant Store Manager

Dollar General – Holly Springs, MS

Managed opening and closing procedures.

Responded to customer concerns.

Supervised and evaluated staff, enabling them to improve skills and achieve daily objectives.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

02/2016 to 01/2019

Shift Manager

McDonald's – Holly Springs, MS

Supervised employees and oversaw quality compliance with company standards for food and services.

Exhibited calm demeanor during periods of high volume.

Coached crew members to optimize performance.

Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Education

Diploma : Medical Office Professional-

Concorde Career College - Southaven, MS

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