Customer Service Des Moines

Experience

Sun Tan City Buff City Soap IA, Des Moines

Assistant Salon Director 08/2020 - Present

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Provided customer service and was involved in training new team members each month Offered strong customer service skills, keeping customers satisfied and increasing sales Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

American Equity Investment Life Holding Company IA, West Des Moines Service Specialist 09/2023 - 07/2024

Implement innovative customer service strategies to increase client satisfaction Collaborate with cross-functional teams to develop and execute personalized service solutions Stay updated on industry trends and regulations to provide informed and proactive service recommendations Allegiant Air IA, Des Moines

Flight Attendant 03/2021 - 07/2022

Maintain a welcoming and inclusive environment on board providing a sense of community among the passengers Assist in promoting in-flight sales by effectively, communicating, and upsell products Participate in emergency response training to ensure the safety and security of passengers in unexpected events MercyOne IA, Des Moines

Receptionist 04/2019 - 08/2020

Assist in coordinating and facilitating communication between different departments Maintain positive attitude to ensure patients and visitors have a welcoming environment Clerical responsibilitlies (Answrring phones, faxing documents, checking patients in/out, insurance verification, etc.) MercyOne IA, Des Moines

Receptionist 04/2019 - 08/2020

Assist in coordinating and facilitating communication between different departments Maintain positive attitude to ensure patients and visitors have a welcoming environment Clerical responsibilitlies (Answrring phones, faxing documents, checking patients in/out, insurance verification, etc.) Skills

Customer service, Computer skills, Microsoft excel, Microsoft outlook, Microsoft word, Microsoft office, Time management, Office experience, Organizational skills, Administrative experience, Communication skills, Data entry Education

Carlisle High School Carlisle, IA

12/2017

Alexis Fritz

Des Moines, IA 515-***-****

************@*******.***

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