Pharmacy Technician Customer Service
Resume:
Rae Lynn Simpson
Lawton, OK *****
*******@*****.***
• I am a hard working, loyal person. I believe in honesty, and team work and can work independently or as part of a team. I enjoy helping others and passing on the knowledge of which I have learned as well as continuing to learn.
Authorized to work in the US for any employer
Work Experience
Prior Authorization Pharmacy Technician
Healthcare Services Group-Lawton, OK
June 2024 to September 2024
Created Prior authorizations via phone or fax for patiennts from doctor's offices or Members. Made sure drugs were correct. Cobtacted providers to verify drug information,providers address and current fax numbers.
Certified Pharmacy Technician
Walmart-Lawton, OK
June 2021 to November 2023
Fill prescriptions. Help patients with any questions/concerns, refill meds. Handle insurance claims. Run register. Answer phones. Assist pharmacist with any needs. Answer any questions that I am able too. Contact Insurance companies on behalf of patient if need to for medication coverage. Inventory meds on site and incoming through RX1. Can run drivethru. understands Connexus. Garden Associate
The Home Depot-Lawton, OK
March 2021 to May 2021
Stock Shelves, assist with customers locating items and helping load vehicles. Clean up where needed. Assist when using the risers. Labeling pallets for stocking on higher shelves. Customer Service Specialist
Red River Boot Co DBA Red Wing Shoes-Lawton, OK
February 2019 to August 2020
Helped customer find the best shoes for job. Sold insoles based on profile as well as anything else needed. Dealt with corporate accounts. Ran register. Helped order items as needed. Opened and closed store. Customer Service Manager
Booland Designs -Digital Scrapbooking-Lawton, OK
March 2013 to January 2019
Uploaded digital products to stores. Maintained constant contact with our team of creators. Took care of most customer complaints or helped with problems with their digital products (replacement, refund etc) Customer Service Associate
AAFES Exchange Service-Fort Sill, OK
July 2009 to April 2010
Helped check out customers at Register. Located items needed. Stocked Shelves as needed. Helped manager with list of items needed for restock. Maintained cash register and counts at the beginning and end of shifts.
Education
Bachelor's in Retail Accounting
University of Phoenix - Phoenix, AZ
July 2015 to September 2017
Associate in Pharmacy Technician
University of Phoenix - Phoenix, AZ
July 2010 to March 2012
DIPLOMA
ANTHONY WAYNE HS
June 1991
Skills
• Customer Service
• Order Entry
• Accounts Payable
• Accounting
• Cashiering
• Cash Handling
• General Ledger Accounting
• Account Reconciliation
• Bank Reconciliation
• Accounts payable
• Customer service
• Order entry
• Accounting
• Time management
• Leadership
• Office management
• Medical terminology
• Data entry
• Organizational skills
• Administrative experience
• Veterinary terminology
• Aseptic technique
• Medical billing
• Anatomy knowledge
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Medical receptionist
• Office experience
Certifications and Licenses
PTCB National Certification Pharmacy tech
May 2022 to May 2024
I am nationally certified #30198950
Oklahoma Pharmacy tech -State
April 2023 to April 2024
State #27655
Assessments
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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