Human Resource North Carolina

Martin Jerome Cox

***-* ***** ****** ***** Winterville, NC 28590

Cellular 252-***-**** E-mail ******.*****@*****.***

CAREER OBJECTIVE

To secure a challenging position that allows maximum utilization of my management, leadership, operations and human resource experience.

SUMMARY OF EXPERIENCE

Operations management

Organizational management

Human Resource

Operational Marketing

Strategic Planning

Inventory Management

Leadership

Safety Coordinator

WORK EXPERIENCE

Wal-Mart Neighborhood Market Fresh Team Lead

Feb. 2022 – Present

Publix Supermarkets Assistant Produce Manager June 2017 – October 2021

Greenville, North Carolina

Process orders, manage and maintain departmental functions as it relates to staffing, shelf conditions and cleanliness per company standards. Certified to open the store as Assistant in charge of the total store and all associates and building assets

Wells Fargo Dealer Services Customer Service Rep. II February 2016- June 2017

Greenville, North Carolina

Assist customers with:

Billing Payments, Contracts, Titles, Financing, Re-Financing, Insurance, Web Service, Research, Disputes, Analyze

One Source Communications/Billing Analysis II April 2008 to Feb. 2016

Greenville, North Carolina

Review and approve telecommunications bills

Research

File written disputes

Contact and secure credits

Analyze and approve

Assist and train new associates

TJ Maxx- Assistant Merchandise Manager September 2004 to August 2006

Virginia Beach, Va. and Baltimore, Maryland

Manage daily retail store operation

Verification of accounts: daily cash/check deposits

Personnel management

Analyze and facilitate clothing moves

Supervise and direct merchandise deliveries

Supervise and monitor layaway operations

Liaison for all store associates

Harris Teeter, Inc.

Certified Co-Manage, Customer Service Manager January 1992 to August 2004

NC, VA,

Manage daily retail store operation

Inventory Control

Personnel management:

Develop and execute excellent customer service practices

Communication liaison for all store associates: benefit information, distribution of information, and updates

Planning & Scheduling

Financial accountability

Systems Support

Maintained all licenses as they related to alcohol and tobacco sales and distribution of products

Trained and Development

EDUCATION

Strayer University, Raleigh, NC, Chesapeake, Va. & Baltimore, Md. – Continuing

Bachelor of Business Administration with concentration in Human Resource Management

Pitt Community College, Greenville, North Carolina

Business Computer Programming

Total Quality Management Trainer, Winston-Salem, North Carolina

Steven Covey Leadership Training - Seven Habits of Highly Effective People

REFERENCES - Available upon request

Contact this candidate