*****************@*****.***
Brenda Sampson
*** * ******* ****** • Philadelphia, PA 19139 267-***-****
Objective: To obtain a position utilizing my comprehensive experience and industry knowledge.
Professional Experience
David’s Bridal Conshohocken, PA
Administrative Assistant 2/12/2019 to 3/5/2019
Updated reports on inventory of bridal accessories such as handbags, shoes, and intimates. Pulled inventory together for display cases and photo shoots. Packaged items to be shipped to a client, or back to a vendor. Put together Power Point slides to be presented at meetings complete with pictures of different styles, style names and pricing. Kept track of new inventory, best sellers, and discontinued products on a daily basis.
MetLife Plymouth Meeting, PA
Office Assistant 05/19/2014 to 07/10/2014
Faxed, filed important documents pertaining to the insurance agent’s clients.
Put together packets for insurance seminars, updated spreadsheets with information
received from seminars. Made sure copies were made for follow up with potential
clients.
U S Maintenance Norristown, PA
Account Coordinator 11/2010 to 01/2012
Scheduled floor care services between contractors and stores.
Confirmed and followed up floor care services with stores to see how services went.
Handled inbound and outbound calls concerning cleaning services being performed.
Notated any issues that occurred during services that were being performed.
Followed up daily janitorial services weekly for a major department store located in
several states.
Moore Insurance Group Glenside, PA
Administrative Assistant/Receptionist 03/2008 to 11/2008
Recorded name, time of call, nature of business and person called upon.
Performed a variety of clerical duties and other duties pertinent to establishment.
Those duties included filing important information to
Customer's accounts to assure that their files were kept current.
Computed costs and percentage of work completed, using calculator.
Compiled data for billing personnel.
Verizon Directory Norristown, PA
Data Entry Clerk 03/2006 to 04/2007
Operated keyboard and other data entry device to enter data into computer or onto
magnetic tape and disk
Followed format displayed on screen.
Compared data entered with source documents, and re-entered data in verification
Health Care Business Resources Bala Cynwyd, PA
Data Entry/Billing Clerk 04/2004 to 03/2006
Posted transactions to accounts for emergency room charges for the tri-state area.
Payments were applied to patient's accounts on a daily basis.
Read computer printouts to ascertain procedure totals and forwarded bill to insurance
company for payment.
Strawbridge and Clothier Ardmore, PA
Sales Associate 11/2003 to 01/2004
Received merchandise selected by customers.
Answered customers' questions concerning location, price and use of merchandise.
and calculator.
Totaled price and tax on merchandise purchased by customers, using cash register,
Obtained and received merchandise, totaled bills, accepted payments and made
change for customers in retail store.
Independence Blue Cross Philadelphia, PA
Work -Flow Technician 07/1993 to 09/2003
Trained new hires on procedures for data entry position and increased their productivity.
Entered alphabetic, numeric, and symbolic data from source documents into computer
using data entry device, such as keyboard and optical scanner.
Followed format displayed on screen.
Deleted incorrectly entered data and re-entered correct data.
Education
Olney High School Philadelphia, PA
High School Diploma 6/13/1983
Strayer University
Bachelor’s Degree in Business Administration, minor in Health Administration Management
12/3/2018
Strayer University Digital Master’s Program
Currently: Master’s Degree Business Administration Digital Entrepreneurship
5/22/2021
Certificates: President’s List 3 awards
Graduate Certificates: Digital Entrepreneurship, Marketing and Branding, Entrepreneurial Leadership, Finance and Accounting
Skills:
Data Entry
Filing
Call Center
Microsoft Office
Scheduler
Organizational Skills
Attention to Detail
Phone Etiquette
Customer Service
Account Management
References:
Donna McCabe Financial Advisor- 610-***-****
Star Raible Supervisor 610-***-**** ask for extension