Customer Service Rep, Team Leader, Line Cook
Resume:
ANTHONY FREEMAN
************@*****.***
Seeking a challenging position in an industry where I can utilize my skills and experience to contribute to the success of the company.
EXPERIENCE
04/2021 – 08/2024
val’s of the carribean (customer service rep)
Duties: Being attentive to customer’s needs by responding promptly to0 their requests. Being knowledgeable in regards to the restaurants menus. Boosting customer satisfaction and loyalty leading to the increase of profits and their business. Prompted word-of-mouth and on-line reviews to attract new customers. And assisted Manager with helping to increase customer lifetime value, and generating more revenue from existing customers.
08/2016 – 02/2020
monique’s beauty bar (customer service rep)
Duties: Interacting with customers to address their concerns, and assist with their needs. Answered customer phone calls, made appointments and answered their emails. Responded to customer’s questions and concerns. Assisted with creating a positive salon environment for clients. Helped by promoting a description of hairstyles and products for the salon that were carefully tailored to attract new clients.
08/2009- 08/2016
TOYS R US (STOCK/Maintenance)
Duties: Inventory Management. Ensured accuracy of inventory counts. Maintained stock levels. Kept records of changes in inventory on a weekly basis. Janitorial duties.
10/2005- 01/2009
VIRGIN RECORDS (Assistant Manager)
Duties: Supervising staff. Assisting with the hiring, training and firing of staff. Ensured that all operations of the store ran smoothly. Maintained customer service, and maintained the stores cleanliness, and prepared daily reports and managed cashiers. Assisted customers, operated registers, unlocked stock delivery truck, stocked merchandise, and built displays.
EDUCATION
1986
DeWitt Clinton High School
Regents Diploma.
1988
MERCY COLLEGE - 1YR.
SKILLS
Great customer Service
Team player
Active listener
multitasker
Problem solver
ACTIVITIES
Active volunteer for youth basketball team in New york . Bike riding, reading, Jogging and cooking.
Contact this candidate