Customer Service Sales Representative

OLAYINKA TEMITOPE ALAO

*************@*****.*** +1-289-***-**** St. Catharine, ON

PROFESSIONAL SUMMARY

Accomplished expertise in building client relationships, meeting sales targets, and effectively communicating product knowledge to customers. Also effective negotiation skills, by identifying common ground, and creatively finding solutions that benefit the organization and the customer. By being adaptable, confident, and strategic, with the understanding that a good negotiation deals can lead to successful partnerships.

SKILLS

Product knowledge.

Good customer service

Time management

Problem-Solving

EDUCATION

OFFICE ADMINISTRATIVE-EXECUTIVE

CO-OP DIPLOMA

September 2024-Present

Niagara College On-The-Lake Campus

COMMERCIAL LAW, BACHELOR OF LAW

January 2013-June2017

Olabisi Onabanjo University, Ago-Iwoye, Ogun State. Nigeria.

Persuasion

Teamwork

Customer satisfaction.

RELVANT WORK EXPERIENCE

ShopRite, Ikeja, Lagos

Sales Representative

April 2019-April 2024

FizzyWears, Ikeja, Lagos

Customer Care Service/Supervisor

March 2015-March 2019

Enhancing client satisfaction by addressing concerns promptly and providing exceptional service.

Generating additional sales opportunities with upselling and cross-selling techniques.

Successfully acquiring new clients and accounts.

Gaining positive feedback and testimonials from satisfied customers.

Becoming a go expert on products.

Provided excellent good customer service with the customers

Able to serve customers promptly without rushing them and ensuring their needs are met in a timely manner.

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