Quality Assurance Customer Service

Dori Thompson

Federal Way, WA ******************@*****.*** 425-***-**** She/Her/Hers

Summary: Detail-oriented and safety-minded expert with 30+ years of experience performing duties in the most time-efficient and quality-first manner with little to no supervision required. Not listed is over 20 years of para-educator experience, landscaping services, and cleaning.

Key Skills: Inventory Management, Point of Sale Systems, Warehouse Duties, Chemical & Fire Safety, Organization, Detail-Oriented, Quality Assurance.

Experience

Custodial Technician – Night Shift

Seattle Maintenance Services

December 2022 – Present

Provided safe and efficient cleaning services for multiple buildings.

Knowledge of cleaning chemicals, common chemical interactions, and supplies.

Worked independently with little supervision, executing duties in a highly detail oriented, organized, and time efficient manner.

Custodial Lead/Freight Handler

Fred Meyer

March 2020 – December 2022

Provided safe and efficient cleaning as part of a 3-person cleaning crew at Auburn Fred Meyer.

Threw freight when needed.

Became lead of the team.

CBY Clerk

Fred Meyer

August 2016 – March 2020

Provided expert level of customer service to store customers marking their visit with a positive and knowledgeable experience.

Performed quality inspections of products and kept pricing models up to date.

Stocked shelves assuring visual aesthetic and quality exceeded company guidelines.

Tasked with efficient and detail-oriented inventory checks and assurance for essential store reporting.

Education

High School Diploma

Renton Senior High School, 1984

Environmental Science credits

TCC Edmonds Community College

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