VERONICA RODRIGUEZ
Austin, TX *8753
Cell: 737-***-****
Email: ***************@*****.***
OBJECTIVE
I am a dependable, bilingual, energetic and goal oriented person, I am seeking a position that allows me to improve my skills, and provide excellent service to your business and customers. As a mature and responsible individual I understand the importance of customer satisfaction, team work, and positive attitude. I would like to utilize these qualities and my skills to play a part in your business.
WORK HISTORY
2005 to 2024 A-Discount Auto Insurance
Branch Manager over 3 locations, Filled in for CSR’s when out of office, Uploaded payments on daily
basis, Bind polices, Filed claims, Meet and greet with other insurance reps for potential insurance
business, picked up daily deposits to take to bank. Processed title changes and registration with tax
office. Fax, filed, Answered multi-phone lines
1994 to 2005-Best Rate Insurance
Branch manager for 3 locations, Responsible for daily deposits, resolved all issues with policies,
responsible for meeting monthly quotas, Accounts receivable, Responsible for opening and closing my
office location or closing all locations, Answered multi-phone lines, worked without supervision 1992-1994-Quick Insurance Agency
Customer Service,Quoted New Clients and signed up new business on the spot, Accounts receivable,
Resolved problems on policies, Responsible for daily deposits, Answered multi-phone lines, Reached
bonus amount goals and end of month, Verify insurance for full and liability coverage, Faxed binders to
vehicle companies when needed, ran offices without supervision. Spanish translator System Skills
• Internet Browser (Internet Explorer, Firefox, Google, Bing,etc)
• Peripheral Devices (Scanners, Printers, Faxes, etc)
• Personal Computers
• Word Processing Software ( Word, word Perfect, etc)• Excel Language Skills
• Spanish
• Read-Fluent
• Write – Intermediate
• Speak – Fluent
References
Craig Ragsdale 512-***-****
Brittany Winn 512-***-****