Recruiting Coordinator Customer Service
Resume:
Nicholas L. McVeigh
Scottsdale, AZ 85259
Phone: 623-***-****
********@*****.***
Recruiting Coordinator Analyst
Professional Summary
Analyst and recruiting coordinator with over 20 years of experience. Excellent at strategically driving efforts to recruit and retain personnel. Highly skilled in administrative processes, recruiting, data analysis, computer fluency, and customer service. Effective communicator and problem solver able to deliver on company personnel goals.
Work History
ManpowerGroup Solutions
El Segundo, CA
Recruiting Coordinator
2007-2020
Pro-Planet Industrial Supply Costa Mesa, CA
Business Operations
Office Administration
2006-2007
NM Associates
Irvine, CA
Office Operations
2005-2006
Triad Financial
Huntington Beach, CA
Coordinator, Auto Titles Processing
2002-2005
Data Systems and Analysis Reports developer and administrator.
Recruiting and staffing of a Broadband multimedia company.
Responsible for sourcing prospects through internet job boards, initial résumé review, and candidate vetting.
Conducted and compiled analysis.
Developed reports for management and employee team scorecards.
Source candidates by using databases and social media.
Conduct phone, Skype, Zoom, and in-person interviews.
Provide lists of qualified candidates to hiring managers.
Contact new employees and prepare onboarding sessions.
Office administrator and payroll clerk.
Created data analysis reports for the business owner and conducted collection calls on past due accounts.
Responsible for daily check run deposits and online banking.
Engaged in the implementation of a comprehensive title process operation to protect Triad National Automotive Finance interests in loan vehicles.
Responsible for coordinating title process tracking with field offices.
Liaising between Financial Institutions and DMV offices to protect title lien filings.
Collaborate with legal on defective title issues and initiate the buyback process.
Direct processing of customer requests to Triad Financial including due date changes, payment extensions and other requests.
Prepared management reports using EXCEL and database programs.
Data reports included tracking and graphing loan activity, titles processing turnaround time and locations graphs.
Cross-trained in loan accounting, research, and analysis.
Special projects included processing of increased Soldiers and Sailors Relief Act (SSCRA) applications for veterans.
Americold Storage Fullerton, CA
Accounts Receivable
2001-2002
Onyx Acceptance
Foothill Ranch, CA
Automobile Loans
2000-2002
Processed inbound and outbound orders for super market and perishable foods companies.
Handled customer appointments for delivery, pick-up, coordination issues, and other customer requests.
Contractor assignment for Onyx, a national automotive finance firm for sub-prime auto loans.
Processing auto loans from a nationwide network of dealerships.
Achieved company earnings goals through emphasis on attention to detail and quick-turn loan decisions for customers.
Ensured accuracy of data entry from dealer-specific loan applications to Onyx proprietary software to support loan packages.
Circulation Dev Company
Santa Barbara, CA
Assistant, Business Office
1998-1999
Publications and distribution, while attending University of California.
Data processing for a telemarketing firm that serviced national newspaper companies.
Duties included order input and then expediting their delivery to the local newspapers.
Entrusted with computer systems including digital storage of employee records and corporate data files.
Skills
HR systems data and reports support
Proficient in Data Systems
Customer Satisfaction
Start-up Initiatives
Performance Data Management
Interpersonal Skills Training
New Business Project Development
Operations Analysis and Change Agent
Customer Recruiting and Onboarding
Adherence to Deadlines
Business Office Systems Support
Taleo, SAP, SuccessFactor & Avature
Education:
Certifications and Other Skills:
University of Redlands
Business Administration
University of California, Santa Barbara
Proficient with Taleo, SAP, SuccessFactor, Avature and other ATS.
MS Office, Word, Access, Excel, PowerPoint, MSYQL Database programs, Google Docs.
Azure Novel Network Certificate.
Data Entry, accurate at over 10,000 keystrokes per hour.
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