Mollie Severson
Millington, TN *****
******************@******.***
Authorized to work in the US for any employer
Work Experience
Patient Service Specialist
The Guthrie Clinic-Towanda, PA
April 2024 to September 2024
Greeting patients when arriving to clinic. Checking in patients, verifying address, phone numbers and insurance. Answering inbound calls and taking care of patients needs and questions. Collecting copay and balances. Making and canceling appointments.
Medical Receptionist/ Switchboard Operator
Physician Care PC-Towanda, PA
April 2022 to April 2024
Answer phones, schedule appointments, take payments and copay, filing, referrals and etc Medical Records/Collections
Physicians Care-Towanda, PA
October 2019 to April 2022
Send out medical records, take payments, receptionist in providers office, switchboard operator and etc Customer Transaction Specialist
Citizens & Northern Bank-Towanda, PA
September 2017 to October 2019
Help customers with deposits, withdrawals and what ever they need. Sell products of the bank. Warehouse Supervisor
West TN Detention Facility-Mason, TN
October 2014 to July 2017
Supervisor over 4 inmates doing laundry for facility, issue clothing to new intakes in facility, answer phone, monitor radio throughout business day, consult with vendors, order all office supplies and chemicals for facility, Data entry, weekly inspections on department, Sanitation in department and etc. Administrative Assistant
Mueller Fittings-Covington, TN
October 2013 to October 2014
Answered phones, Data entry. Filing, payroll, meet with vendors and etc. Administrative Assistant
Mueller Fittings-Covington, TN
October 2012 to October 2013
Answered phones, Data entry, payroll on a weekly basis, meet with vendors, filing and etc. Operations Specialist
Staffmark-Covington-TN
April 2012 to September 2012
Interviewed, processed and managed temporary associates and provide human resource functions and benefits administration. Point of contact between parent company and contracted company conducting on-site visits, safety orientation and day to day associate issues. Provided quality service to client and oversaw approximately 70 temporary associates in a manufacturing environment. Staffing Consultant/Office Manager
Express Employment Professionals-Dyersburg, TN
August 2004 to April 2012
Interviewed, hired, processed, managed associates and provide all human resources functions and benefits administration. Support worker's compensation initiatives and unemployment compensations for parent company. Identify new business opportunities with face-to-face contact with current clients as well as "cold" calls with new prospects. Compile, prepare and maintain accounting information (a/ r and a/p reports, payroll). Provide quality service to clients and oversee all office operations. On call after business hours if clients or temps needed me.
Machine Operator
A.O. Smith Corporation-Ripley, TN
February 1993 to June 2003
Setting up and operating the machines in the production area for the production of motor coils which were used in the assembly of water heaters. Trained new employees in the proper use of the eight machines that were used on a daily basis. Were an active supporter and team player in the company's safety program.
Education
High School Diploma
Munford High School - Munford, TN
August 1986 to May 1990
Skills
• Office Management
• Workers' Compensation
• Leadership
• Office Experience (10+ years)
• Reliability
• Office management
• Medical records
• Medical Office Experience (3 years)
• Recruiting
• Medical Records (2 years)
• Phone Etiquette
• Benefits Administration
• Payroll (5 years)
• Medical Scheduling
• Interviewing
• Customer service
• Insurance Verification
• Interviewing
• Human Resources
• Multi-line Phone Systems (10+ years)
• Management
• Team Work
• Payroll
• Manufacturing
• Front desk
• Employee Orientation
• Flexibility
• Medical Receptionist (2 years)
• Microsoft (10+ years)
• Problem-solving
• Warehouse Supervisor Experience