Executive Director General Manager

LC

PROFESSIONAL

SUMMARY

Serviced-focused general

manager dedicated to

delivering positive

customer experiences to

promote loyalty and

repeat business.

Orchestrates optimal

resource utilization to

handle expected

operational needs. A

leader with sound

judgement, good

planning abilities, and

interpersonal

communication strengths.

Motivated service person

with exceptional social

skills, communication

abilities, and a customer

service background.

Dedicated to following

health and safety

guidelines and handling

food items properly.

Pursues every

opportunity to support

team members and

proactively address

issues.

LEE CASSADA

190 CROSS HARBOR DRIVE PENHOOK, VIRGINIA 24137

434-***-**** ***.*******@*****.***

EXPERIENCE

EXECUTIVE DIRECTOR • OLDE DOMINION AGRICULTURAL FOUNDATION• 10/23 – PRESENT

- Planning, organization, and directing the organization’s operations and programs.

- Developing and implementing consistent inventory and cost accounting policies, procedures, and operational reports.

- Overseeing and reporting on the organization’s results for the board of directors.

GENERAL MANAGER • THE SHIPPERS WAREHOUSE • 12/16 – 9/23

- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

- Developed and maintained relationships with customers and suppliers through account development.

- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

- Organized budgets oversaw P&Ls and achieved margins and targets consistently to stay on track with growth plans.

- Managed a facility 5 plus years with upwards of 130 associates. with no OHSA recordables, no customer inventory

discrepancies, and no customer claims.

- Maintained the company’s Food Safety Standards for FDA inspections.

- Assisted in organizing and managing a worldwide recall of 11.9 million units of product.

SALE AND DISTRIBUTION REPRESENTATIVE • DANVILLE CASKET COMPANY • 05/2014 – 11/2016

- Met with current and potential new customers.

- Assessed customer needs by offering possible solutions to improve financial and/or service results.

- Recorded monthly sales volumes and controlled inventory levels of current stock.

- Placed orders to maintain stock levels.

- Conducted safety and maintenance checks on delivery fleet.

- Built rapport and cultivated relationships with distributor representatives and customers.

- Worked independently with minimal supervision.

- Served customers with knowledgeable, friendly support. SKILLS

- Hiring &

onboarding

- Financial

statement review

- Supplier

monitoring

- Originality &

creativity

- Focus and follow-

through

- Human resources

oversight

- Performance

monitoring &

evaluation

- Policy

development &

enforcement

- Government rules

& regulations

- Operational

efficiency & safety

- Packaging

- Quality control

- Sales

- Purchasing

- Budgeting

- Management

training

- Department

oversight

- Finance &

accounting

oversight

INVENTORY AND LOGISTIC MANAGER • GOK INTERNATIONAL CORP • 06/2013 – 11/2013

- Responsible for the startup of a new furniture assembly factory.

- Oversaw the entire operation of the assembly plant including purchasing, planning, production, warehouse, inventory, and shipping.

- Developed processes and established key performance indicators.

- Hired and trained staff for new operations.

SUPPLY CHAIN MANAGER • IKEA INDUSTRY • 06/2007 – 05/2013

- Led the supply chain department with a sales budget of $100 million.

- Oversaw the purchasing, planning of production, and order fulfillment.

- Acted as pivotal and primary customer's liaison.

- Managed the warehouse stock balancing and customer demands.

- Maintained constant communication with senior management team, clients, suppliers, supply chain planners, and transport planners to effectively plan and address customer needs in a timely manner.

- Comprehensively assessed customer forecast in support of purchasing and production planning.

- Directed the efficient production and complete fulfillment of customer needs in coordination with operation

- Traveled to European countries (Sweden, Poland, Germany, Portugal, and Denmark) to support the development of IKEA’s first North American manufacturing facility.

DEPARTMENT MANAGER • UNIVERSAL LEAF TOBACCO • 08/1997 – 12/2005

- Managed over 30 union employees while ensuring safety and quality.

- Responsible for following strict processing parameters through constant monitoring and quality control.

- Packaged finished products and marked accordingly before shipment to customers

- Collected data and implemented changes to lower costs, SHIFT SUPERVISOR • INTERTAPE POLYMER GROUP • 06/1988 – 07/1997

- Coordinated materials flow for film lines, coating, and converting departments.

- Assisted in personnel decisions including the selection of new employees, promotions, and transfers for employees.

- Supported a team environment to convert raw material into

- FINISHED PRODUCT.EDUCATION

INDUSTRIAL SAFETY MANAGEMENT

Danville Community College - Danville, VA

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