Human Resources Customer Service
Resume:
Rebecca Mccutcheon
Leechburg, PA *****
****************@*****.***
** ***** *** **** ** AA degree in human resources. Looking for a long term job. I've had some work gaps due to being in college. I have my AA degree in human resources. I love working with people and the general public it's been a passion of mine since I was a little girl. Willing to relocate to: New Kensington, PA
Authorized to work in the US for any employer
Work Experience
Manufacturing
Pittsburgh Technologies Group-New Kensington, PA
June 2024 to Present
• Operated packaging machinery, such as shrink wrap machines and pallet jacks, to ensure proper packaging and transportation of materials
• Efficiently packed materials according to specific instructions and quality standards
• Collaborated with team members to meet production goals and deadlines in a fast-paced environment
• Maintained accurate inventory records by carefully documenting incoming and outgoing materials McDonalds Crew Member
McDonald's-Leechburg, PA
January 2024 to June 2024
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers Packer/Inspector
Technimark-Latrobe, PA
May 2019 to August 2020
• Efficiently packed materials according to specific instructions and quality standards
• Operated packaging machinery, such as shrink wrap machines and pallet jacks, to ensure proper packaging and transportation of materials
• Maintained accurate inventory records by carefully documenting incoming and outgoing materials
• Collaborated with team members to meet production goals and deadlines in a fast-paced environment
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
Deli Clerk
Walmart-Latrobe, PA
August 2014 to May 2018
• Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
• Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
• Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
Dollar General Cashier
Dollar General-Delmont, PA
March 2010 to July 2014
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
Education
Associate in Arts (AA) in Human Resources
University of Phoenix-Online Campus - Phoenix, AZ
January 2011 to October 2014
Skills
• Human Resources
• Human Resources Management
• Recruiting
• Benefits Administration
• Workers' Compensation
• Employee Orientation
• Workday
• Food Service
• PeopleSoft
• Performance Management
• Conflict Management
• Management
• Office Management
• Kronos
• Employee Evaluation
• Interviewing
• ATS
• Talent Acquisition
• Administrative Experience
• Microsoft Office
• Merchandising
• Organizational Skills
• HR Sourcing
• Food Preparation
• Event Planning
• English
• Negotiation
• Leadership
• UltiPro
• Change Management
• Janitorial experience (4 years)
• Strategic Planning
• Computer Networking
• Quality Assurance
• Taleo
• Oracle
• Financial Report Writing
• Drive thru
• Cash register
• Customer service
• Food service
• Restaurant experience
• Serving
• Communication skills
• Human resources
• Computer networking
• Workday
• Home health
• B2B
• Microsoft Access
• Microsoft Word
• Microsoft Excel
• Computer skills
• Sales
• Telemarketing
• Marketing
• Typing
• Negotiation
• Financial services
• Financial report writing
• Sourcing
• Supervising experience
• Analysis skills
• Financial concepts
• Leadership
• Military
• Cash handling
• Conflict management
• HR sourcing
• Merchandising
• Fundraising
• Nonprofit management
• Event planning
• English
• Personal assistant experience
• Microsoft Office
• Microsoft Outlook Calendar
• Basic math
• Retail sales
• Retail math
• Hospitality
• Organizational skills
• Pet care
• Inside sales
• Writing skills
• Technical sales
• Salesforce
• CRM software
• Inventory control
• Outside sales
• B2B sales
• Account management
• Wealth management
• Door-to-door
• Quick service & fast food restaurant
• Canvassing
• Lead generation
• Cold calling
• Wireless sales
• Electronics sales
• Live chat
• Grant writing
• Budgeting
• Time management
• Raiser's Edge
• Phone etiquette
• AI
• Natural language processing
• Bilingual
• Outbound calling
• Graphic design
• Adobe Photoshop
• Research
• Content strategy
• Editing
• Social media management
• SEO
• Creative writing
• Industrial equipment
• Manufacturing
• Mechanical knowledge
• Food safety
• Cooking
• Adobe Illustrator
• Power tools
• Baking
• Food industry
• Kitchen experience
• Food preparation
• Knife skills
• Sanitation
• Construction
• Heavy lifting
• Forklift
• Quality control
• Warehouse experience
• Assembly
• Packaging
• Mac OS
• Shipping & receiving
• Administrative experience
• Animal care
• Animal restraint
• Kennel experience
• Caregiving
• Payroll
• Customer retention
• Data entry
• ERP systems
• SAP ERP
• Reach truck
• Hotel experience
• Cleaning
• Soldering
• Host/hostess experience
• Direct sales
• Talent acquisition
• Customer acquisition
• Bartending
• Accounts payable
• Working with people with disabilities
• Guest services
• Photography
• ATS
• Events management
Certifications and Licenses
ServSafe
November 2023 to November 2024
Contact this candidate