Administrative / Office Management

Eleonora Ryan

*** **** ***** **. **** Hiawatha, NJ 07034 • Phone 732-***-****

Email:********.******@*****.***

ADMINISTRATIVE / OFFICE MANAGEMENT

SUMMARY OF QUALIFICATIONS:

• Proficient in Microsoft Office 2000/XP (Word, Excel, Access, PowerPoint), Microsoft

Outlook, Internet Explorer, Networking Essentials, and PC Troubleshooting.

• NOTARY PUBLIC commission expires 6/2027, Active member of Community Associations

Institute.

EXPERIENCE:

Aug. 2022 – present FIRST SERVICE RESIDENTIAL, Eatontown, NJ

Portfolio/Community Manager (Residential Property Management Company)

• Manage three communities, on-site weekly inspections, issue violation letters, deal with

complaints in a calm and professional manner.

• Prepare monthly reports, meeting minutes, communication with Board of Directors.

• Developed budget, manage operating expenses, strong knowledge of Connect and

Avid software programs.

• Perform other administrative duties, updating census forms, leases, certificate of insurance.

Sept. 2010 – July 2022 FOREST HILL PROPERTIES, Bloomfield, NJ

Property Administrator – Long Term Contract Assignment

(Residential Apartment Complex)

• Coordinate appointments with clients for rental showings, process rental applications

and leases, assist with administrative duties and special projects.

• Excellent communication and strong organizational and time management skills.

• Handling tenant matters and overseeing property maintenance and repairs.

Feb. 2010 – Aug. 2010 MITCHELL INSURANCE SERVICES, Fords, NJ

Administrative Assistant/Bookkeeping (Insurance Company)

• Composed bid letters to generate new business, issued Certificate of Insurance to

Homeowners and Mortgage Companies per request.

• Updated schedules of insurance in office database, strong knowledge of Semsi

accounting software, researched account transactions and enforced collections to

recover funds and expedite the clearance on delinquent accounts.

Jan.2007 – Oct.2009 NORMANDY REAL ESTATE PARTNERS, Morristown, NJ

Administrative Assistant (Real Estate Investment & Management Firm)

• Provided support at multiple commercial buildings such as ordering supplies, filing,

timesheets, monthly reports, setup policies and procedures for office/organizations.

• Coordinated daily calendar of appointments, meeting schedules, conferences,

corporate special events and dining reservations.

• Kept track of tenant maintenance requests, strong knowledge of Building Engines

program, update tenant and vendor certificate of insurance.

• Handled Request for Proposals, updated and negotiated vendor contracts

• Strong knowledge of MRI cash accounting software, coding of invoices, tenant

billbacks, rent rolls, delinquency letters.

• Researched discrepancies, duplicates of invoices/payments.

July 05- Nov.06 IMPAC PROPERTY MGMT., INC., Manchester, NJ

Portfolio/Property Manager (Residential Property Management Company)

• Managed multiple properties, on-site weekly inspections, vendor/contractor relations.

• Prepared monthly reports, meeting minutes, violation correspondences, interact with

Homeowners and the Board of Directors.

• Developed budget, manage operating expenses, strong knowledge of Tops software

program.

July 2003 – July 2005 KWARTLER ASSOCIATES, INC., Edison, NJ

Assistant Property Manager (Office/Commercial Property Management Company)

• Managed entire office and administrative operations including general office duties,

update tenant/vendor certificate of insurance, inform tenants about increases such as

operating expenses, electrical surveys, real estate taxes, accounts payable, accounts

receivable, budget, strong knowledge of Kardin System programs, generated monthly

reports, leasing, vendor contracts, procurement and human resources.

• Communicated with tenants, clients, tax assessors, real estate agents/brokers,

and Township staff answering any general inquires or contract issues.

• Ordered and keep an inventor/stock of general office supplies and monitored and paid

all company expense bills.

• Overhauled entire filing system, and organized over 100 files in chronological

order and grouped by level of priority.

Jan.1997 – June 2003 SEMESTER CONSULTANTS, INC., Dunellen, NJ

Office Manager (Engineering Firm)

• Managed daily operations, scheduled staff assignments, and supervised staff.

• Responsible for all aspects of accounts payable/receivables including but not limited to

invoicing, reconciling bank statements, approving and issuing company checks and

data entry of client information using QuickBooks.

• Knowledge of AutoCAD software system, Blueprints, Metes & Bounds Descriptions.

EDUCATION:

2003 PENN FOSTER, Scranton, PA

Achieved Business Management Bachelor’s Degree

2001XINCON TECHNOLOGY, Edison, NJ

Achieved Web Development & Design Certificate

1999 THE CITTONE INSTITUTE, Edison, NJ

Achieved Help Desk Analyst Certificate

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