Administrative Assistant Customer Service

Dawn M Stofan

**** *. **** **. ***. *

Cleveland, Ohio 44102

216-***-**** (c)

*******@*****.***

OBJECTIVE

I am interested in an Administrative Assistant, Payroll, Bookkeeping, or Office Staff position where I can use my previous work experience, knowledge, & customer service skills to help your business continue to be successful. I am dedicated, loyal, hardworking, and honest & would love an opportunity to become a part of your team.

QUALIFICATIONS AND SKILLS

Microsoft Office, Google Docs, & QuickBooks Systems Experienced with Payroll & Bookkeeping Federal, State, & Municipal Web Portals Diligent, Organized, and able to multitask Good communication & problem-solving skills Office Management & Guest Relations WORK HISTORY

Simic CPA Company 2023-2024

Accounting Associate/Payroll Processor

Prepared & processed Payroll, filed & paid Sales, Commercial Activity & Payroll taxes

Scheduled appointments, answered phones, scanned, & uploaded documents to software

Maintained & paid BWC Policies & Unemployment Compensation (ODJFS) Accounts Reva Hospitality Llc dba Motel 6 2021-2022

Night Auditor/Front Desk Clerk

Checked guests in, processed payments, & ran daily reports along with the night audit

Cleaned, folded, stocked, laundry & guest room supplies N. Turner & Associates, Inc., CPA’s. 2011-2017

Office Manager/Administrative Assistant

Prepared & processed Payroll, filed & paid Sales, Commercial Activity & Payroll Withholding taxes

Scheduled appointments, answered phones, ran errands, A/R & A/P

Maintained & Managed client communication & call log spreadsheets. EDUCATION

Max Hayes High School General Education Development Diploma Kaplan University Online 3 terms completed- Dean’s List Council for Economic Opportunities in Greater Cleveland- Several Customer Service Programs as well as a Microsoft Word & Excel Course

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