Accounts Payable Customer Service
Resume:
February **** - Present
January 2017 - Present
January 2015 - Present
Gina Michele Walters
*** ******* **** ***********, ** 25404
Cell - 304-***-**** - Fax - 304-***-**** • Email - ********@*****.*** Objective
● Highly motivated professional executive with extensive administrative, communicative, leadership, and management experience. Seeking to gain employment in a position that will enable me to utilize my skills towards professional growth and development. Relevant Experience
Backflow Inspector - Home Inspector
Walters Inspection Services, LLC
● Responsible for performing backflow inspections, testing and repair, preparing paperwork to submit to city or county water department, ordering materials, accounts payable and receivable.
● Performing home inspections covering the areas of interior, exterior, electrical, HVAC, plumbing, attic and insulation, roofing, decks, swimming pools and spas, mold assessment, wood destroying organisms, energy audits, safe practices, code of ethics, standards of practice, customer service and communication, building science, thermal imaging, moisture intrusion, fireplaces/stoves/chimneys, energy movement, energy efficiency, calculating energy loss, appliance inspection, water heater inspection, wind and hail damage, portable fire extinguishers, foundation walls and piers, emergency egress, vermiculite insulation, inspection of crawlspace and means of egress.
● Attend continuing education classes on a regular basis. Estimator/Project Manager
Professional Plumbing & Heating, LLC
● Effectively managed the construction remodel and addition of a detox/crisis center in Martinsburg.
● Prepared documentation for stormwater management on project site.
● Responsible for performing blueprint takeoffs, preparing daily/weekly/monthly progress reports, preparing quotations and contracts, employee record keeping
● Prepared documentation to be submitted to property owner and the State of West Virginia
● Ordering equipment and materials for project
● Plan, organize and manage all aspects of the project while meeting all deadlines
● Open communication and working relationships with all suppliers and sub-contractors Property Manager
R. W. Rentals, LLC
● Responsible for all aspects of property management including tenant relationships and problem resolution
● Establishing rent levels to attract tenants, interviewing tenants and assisting with rental paperwork
● Development of advertising for properties and preparation of leases
● Handling of complaints, maintenance requests, and emergency situations
● Repairs and renovations to properties and grounds
● Preparation of long-term budget, maintenance and renovation goals
● Knowledge of landlord-tenant laws and policies
Proprietor
Treasured Finds
● Operated an antique, glassware, collectible and furniture boutique.
● Prepared database of customer information.
● Prepared tracking system of sales records and purchases.
● Held antique appraisal and furniture painting classes. January 2013 - January 2017
November 1993 - December 2012
September 2008 - December 2012
June 1992 - October 1993
June 1990 - May 1991
June 1989 - May 1990
Graduated May 2012
Graduated May 2010
President
Millers Electric Company, Inc.
● Efficiently managed a cross-functional team of 18 employees in four divisions - electrical, HVAC, estimating and clerical.
● Effectively communicated with all levels of management and employeees.
● Implemented all recruiting, interviewing, and hiring practices for all divisions.
● Performed quarterly employee evaluations and documented all findings.
● Responsible for overseeing daily operations of the four divisions of the business while addressing customer relations, employee record keeping with regard to worker’s compensation, OSHA, state and federal forms, accounts payable and receivable, preparation of proposals and contracts, attendance of project meetings, marketing and public relations, advertising and continuing education for the owner and employees.
Vice President
Millers Electric Company, Inc.
● Responsible for creating and implementing an inventory control computer program for all electrical and HVAC equipment and supplies, tools and equipment, office supplies, vehicle inspection and scheduling, job cost analysis for projects underway and review at completion.
● Compiling employee records with regard to payroll, vacation, insurance, benefits, continuing education and performance reviews, preparing corporate meeting agendas and taking minutes. Real Estate Appraiser
Waldeck Appraisal Company
● Responsible for scheduling appointments, taking report pictures, compiling appraisal report information and performing comparative sales analysis research Office Manager
Millers Electric Company, Inc.
● Responsible for secretarial duties plus employee records, records for appliance and electronics store, ordering and tracking appliance inventory, ordering and tracking electrical & HVAC inventory, accounts payable and receivable, preparing and collating reports. Secretary
Millers Electric Company, Inc.
● Responsible for receptionist duties plus preparing billing, ordering and tracking office supply inventory, updating customer information, organizing meetings and agendas, preparing company minutes and recordkeeping, preparing proposals and contracts. Receptionist
Millers Electric Company, Inc.
● Responsible for answering telephones, taking messages, handling correspondence, welcoming customers and supplier representatives, preparing work orders, and scheduling job assignments. Education
Masters - Strategic Leadership
Mountain State University
● Concentration in leadership with an emphasis on business and employee interaction. B.A. Business
Shepherd University
● Concentration in business with a minor in psychology. Professional Organizations
● ABPA - American Backflow Prevention Association
● AHIT - American Home Inspectors Training Institute
● ASHI - American Society of Home Inspectors
● InterNACHI - International Association of Certified Home Inspectors
● NSHI - National Society of Home Inspectors
● EPHBA - Eastern Panhandle Home Builders Association
● CAWV - Contractors Association of WV
● ABC - Associated Builders and Contractors
● ASAP - American Society of Administrative Professionals
● NAREA - National Association of Real Estate Appraisers Philanthropy/Accomplishments
I currently serve on the boards for:
Shepherd University Alumni Association
Shepherd University Foundation
Shepherd University Scarborough Gala Society
Shepherd University Scarborough Library
Meadow Spring Farm Home Owner’s Association
I have served on the boards for, volunteered for:
American Cancer Society
American Cancer Society - Charlotte Lockwood Golf Tournament Berkeley County Backpack Program
Berk/Mar Garden Club
Berkeley Senior Services
Boys and Girls Club
Boys and Girls Club Golf Tournament
CCAP Loaves and Fishes
CASA of the Eastern Panhandle
Doors to Christmas
EWVCF - Eastern WV Community Foundation
EWVCF - Scholarship Program
Festival of Trees
Gateway Foundation Golf Tournament
GFWC Women’s Club of Martinsburg
GroundHero WV
Habitat for Humanity ReStore
Hospice of the Eastern Panhandle Capital Campaign
Izaak Walton Club - Berkeley County
JUMP - Big Brothers and Big Sisters
Main Street Martinsburg
Make a Wish
March of Dimes
Martinsburg Bike Night
Martinsburg High School Football Program
Martinsburg High School Girl’s Soccer Program
Martinsburg Rotary
MBC - Chamber of Commerce
MBC - Chamber Golf Tournament
Naylor Library Building Campaign
Shepherd University Alumni Golf Tournament
Shepherd University Contemporary American Theater Festival Shepherd University Football Program
Shepherd University Music Program
Shepherd University Scholarship Program
Shepherd University Women’s Basketball
Star Chef’s Auction
State of WV Flood Assistance - Clendenin, WV
The Arts Center
United Way of the Eastern Panhandle
WISH - Women Investing in Shepherd University
2009 - Recipient - Woman of Distinction - Girl Scouts 2013 - Induction into the Joseph P. McMurran Society - Shepherd University 2016 - Recipient - Volunteer of the Year - Eastern Panhandle Home Builders Association Recipient - Small Business of the Year - MBC Chamber of Commerce Recipient - Governor’s Award - Entrepreneur of the Year Recipient - EWVCF - Philanthropist of the Year
Additional Information
● Proficient in MS Word, Powerpoint, Quickbooks, electronic records, scheduling software, inventory tracking software, inspection software, office machines, dispatch and tracking equipment, multi-line telephone systems, serviced-based selling, payroll, time management, conflict resolution, decision making, adaptability, leadership, communication, collaboration, and critical thinking.
● Graduate of AHIT - American Home Inspectors Training Institute Program
● Graduate - InterNACHI Inspectors Training
● WV Certified Backflow Tester and Inspector - WVOP31964
● WV Notary Public
● Previous - Licensed WV Real Estate Appraiser
● Previous - Licensed WV Realtor
References
Available upon request.
Contact this candidate