Truck Driver Customer Service

CURRICULUM VITAE

PERSONAL DATA

FULL NAME : DAVID KWAKU ABOAGYE

GENDER : MALE

NATIONALITY : GHANAIAN

DATE OF BIRTH : 09, 25, 1974

LANGUAGE SPOKEN : ENGLISH

MARITAL STATUS : SINGLE

RELIGIOUS AFFILATION : CHRISTIAN

PRESENT ADDRESS : TAIFA, ACCRA GHANA

CONTACT NUMBER : +233-*********

EMAIL ADDRESS : ******************@*****.***

Objective:

To obtain a challenging and rewarding truck driver position with a reputable company.

Summary:

Experienced and safety-conscious truck driver with 23 years of experience, possessing a valid type C license. Proven track record of on- time deliveries, excellent driving skills, and adherence to regulations. ABILITIES AND SKILLS

- Defensive driving techniques

- Knowledge of FMCSA regulations

- Electronic logging systems (ELDs)

- GPS navigation

- Cargo handling and securement

- Excellent communication and customer service.

EDUCATIONAL BACKGROUND

INSTITUTION YEAR/DATE DIPLOMA

Vocation skill grade 2 1993-1996 Certificate

Dard Safe Defensive

Driving School

July-August

2001

Certificate

WORKING EXPERIENCE

2001-2005: DRIVE FAMILY TRUCK

LOCATION: GHANA

2005-2007: AIMS INTERNATIONAL

LOCATION: KUWAIT

POSITION: CONVOY DRIVER

2007-2008: KBR/KULAK CONS.CO

LOCATION: IRAQ

POSITION: CONVOY DRIVER

2010 - 2013 : ANHAM INTERNATIONAL

LOCATION: KUWAIT

POSITION: CONVOY DRIVER

2013-2019: SUMAR FRUITS INTERNATIONAL

LOCATION: KUWAIT

POSITION: DELIVERY DRIVER

2019-2020: CPVEN

LOCATION: KUWAIT

POSITION: HEAVEY EQUIPMET TRUCK DRIVER

2020-2023: SUPERIOR ENEGY SERVIVES

LOCATION: KUWAIT

POSITION: TRUCK DRIVER

RESPONSIBILITIES PERFORMED

- Operated on all kinds of truck

- Conducted pre-trip inspections, ensured safety and compliance

- Maintained accurate logs, records, and documentation

- Demonstrated excellent customer service skills.

1. Conduct vehicle inspections pre-trip and post-trip 2. Review route and weather conditions

3. Check cargo and ensure proper loading/securing

4. Complete paperwork logs, manifests.

5. Ensure compliance with regulations (FMCSA, DOT, etc.) ON-ROAD RESPONSIBILITIES:

1. Operate vehicle safely and efficiently

2. Follow traffic laws and regulations

3. Maintain logs and records hours of service, mileage. 4. Manage fuel and route optimization

5. Communicate with dispatch and customers

CARGO-RELATED RESPONSIBILITIES:

1. Load and unload cargo

2. Ensure cargo security and integrity

3. Verify cargo weight and dimensions

4. Manage cargo temperature reefer units

5. Report any cargo damage or issues

SAFETY AND EMERGENCY RESPONSIBILITIES:

1. Respond to emergencies accidents, breakdowns

2. Perform basic vehicle repairs tier changes

3. Maintain emergency equipment extinguisher.

4. Follow company safety protocols

CUSTOMER SERVICE RESPONSIBILITIES:

1. Interact with customers and provide excellent service 2. Deliver cargo on-time and in good condition

3. Resolve customer issues and concerns

4. Provide accurate delivery information

5. Represent company professionally

REGULATORY COMPLIANCE RESPONSIBILITIES:

1. Adhere to FMCSA regulations

2. Comply with hours of service rules

3. Maintain accurate records logs

4. Meet company safety standards

OTHER RESPONSIBILITIES:

1. Maintain vehicle cleanliness and organization

2. Report vehicle issues to maintenance team

3. Participate in training and professional development 4. Collaborate with other drivers and team members 5. Follow company policies and procedures.

REFERENCES:

MR. ALFRED ATTOH

EMAIL . ***************@*****.***

LOCATION: GHANA

PHONE NUMBER: +233-*********

LEVI J. ARTHUR

LOCATION: LIBERIA

PHONE NUMBER: +231-*********

Contact this candidate