Customer Service Retail Sales

Moses Riddick **** Center Ave., Pottstown, PA ****4 484-***-**** 484-***-****

********@*****.***

Summary

Highly motivated and customer-oriented individual with 10+ years of experience in sales and customer service. Proven ability to build rapport with customers, drive sales, and provide exceptional service. Dedicated and compassionate, with 8 years of experience in caregiving, assisting clients with daily living activities and ensuring their well-being. Skills

● Sales & Customer Service: Extensive experience in retail sales, customer service, and exceeding sales goals. Proven ability to build and maintain customer relationships.

● Communication: Excellent interpersonal and communication skills, with a knack for building rapport with diverse individuals.

● Electronics & Technology: Knowledgeable about electronics and technology products, with experience in sales and troubleshooting.

● Caregiving: Compassionate and patient caregiver with experience in assisting clients with daily living activities, including meal preparation, personal care, and medication management.

● Inventory Management: Experience in receiving, stocking, and organizing inventory.

● Point of Sale (POS) Systems: Proficient in using POS systems for sales transactions, returns, and exchanges.

Professional Experience

Ollie's Bargain Store, Pottstown, PA Houseware Supervisor March 2022 - Present

● Supervise and provide direction to housewares team members.

● Manage inventory, stock shelves, and ensure proper presentation of merchandise.

● Operate a cash register, process transactions, and handle returns/exchanges.

● Assist customers with product selection and provide exceptional service.

● Maintain a clean and organized work area.

Target Store, Pottstown, PA Tech Associate October 2021 - March 2022

● Assisted customers in the electronics department, providing product information and recommendations.

● Stocked shelves, maintained inventory, and ensured accurate pricing.

● Operated a cash register, processed transactions, and handled returns/exchanges.

● Contributed to a positive customer experience through friendly and efficient service. Redner's Quick Shoppe, Pottstown, PA Store Clerk Associate August 2018 - September 2019

● Prepared and served food items, including sandwiches, salads, and wraps.

● Operated the cash register, processed transactions, and handled lottery tickets.

● Maintained a clean and organized store environment.

● Provided friendly and efficient customer service. H.A.P. Inc., Limerick, PA Caretaker October 2011 - February 2018

● Provided compassionate care to clients, assisting with daily living activities.

● Prepared meals, assisted with personal care, and administered medication.

● Performed light housekeeping duties and ran errands as needed. Foot Locker, Pottstown, PA Sales Lead May 2007 - September 2011

● Provided exceptional customer service and generated sales.

● Assisted with inventory management, including receiving and stocking merchandise.

● Opened and closed the store, ensuring all procedures were followed. Walmart, Bechtelsville, PA Electronic Sales Associate June 2010 - June 2011

● Assisted customers in the electronics department, providing product information and recommendations.

● Achieved sales goals and provided excellent customer service.

● Stocked shelves, maintained inventory, and assisted with customer purchases.

Contact this candidate