Customer Service Crew Member

Daviia Sims

469-***-**** ***************@******.*** Dallas, TX 75224

SUMMARY

Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.

Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

SKILLS

• Safe Food Handling

• Food Running

• Order Management

• Drive-Thru Operations

• Customer Engagement • Menu Memorization

• Cleaning

• Cash Handling

• Clear Communication

• Flexible Schedule

EXPERIENCE

Crew Member, McDonald's, June 2024-September 2024

Dallas, Texas

• Educated customers on menu items, product ingredients and nutritional values.

• Performed cashier duties such as taking orders, collecting payments and providing change.

• Restocked kitchen supplies including food products and utensils.

• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

• Greeted customers upon arrival, provided menus and answered questions regarding menu items.

• Provided excellent customer service to maintain a positive atmosphere for guests.

• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

• Resolved customer complaints in a professional manner.

• Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

• Maintained organized storage areas for food products, beverages and restaurant supplies.

• Informed customers about daily specials in an engaging manner.

• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

• Wiped down tables and equipment, swept and refilled stock.

• Served food quickly for positive guest experiences.

EDUCATION AND TRAINING

High School Diploma

South Oak Cliff High School, Dallas TX Expected in May 2026

Contact this candidate