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Data Entry Customer Service

Location:
Sherman, TX
Posted:
October 21, 2024

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Resume:

Dorian Duerinckx

*** * ** ****, *****, Texas, ***79

Email: **********@*****.*** Phone: 972-***-****

LinkedIn: www.linkedin.com/in/dorian-duerinckx

Professional Summary

Detail-oriented professional with experience in customer service and data management, seeking a Remote Data Entry Clerk role. I am highly skilled in managing data systems, ensuring accuracy, and meeting deadlines. I am looking to leverage my organizational and multitasking abilities in a remote, growth-oriented position.

Key Skills

Strong attention to detail

Accurate data entry and management

Proficient in Microsoft Office Suite (Word, Excel, etc.)

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Efficient multitasking and time management

Organized and detail-driven

Strong interpersonal and organizational skills

Professional Experience

Freelance Web Developer

New Voodoo Design, Dallas-Fort Worth Metroplex

April 2022 – Present

Maintained accurate records of client communications and project timelines.

Handled client data and ensured its proper organization in digital databases.

Customer Service Support Manager

Volt United States, Dallas-Fort Worth Metroplex

February 2015 – March 2022

Maintained detailed records of candidate applications and client interactions, ensuring accurate data entry and retrieval.

Entered and managed client data into internal systems to streamline customer service processes, ensuring data accuracy and timely reporting.

Developed and executed recruitment plans and strategies for hiring processes.

Ensured customer goals were met through best-in-class service across all areas.

Research IT Analyst

University of North Texas, Denton, TX

September 2013 – May 2015

Gained substantial understanding of Windows platform and data systems.

Assisted in managing research data systems and technical troubleshooting.

Vice President Operations

R.R. Donnelley, Lewisville, TX

March 1990 – June 2013

Oversaw the accurate entry and management of operational data for 550 employees across five locations.

Improved data accuracy and processing times, reducing discrepancies by 35%.

Administered and supervised employee training for over 1,500 employees via Internet-based courses.

Managed a best practice team that improved overall operational productivity by 45 minutes per day, resulting in annual payroll savings of over $900K.

Education

Bachelor of Science in Artificial Intelligence

Western Governors University (Online)

March 2016 – October 2019

Equipped with strong analytical and data processing skills.

Additional Training

Demonstrated ability to quickly learn and adapt to new data entry systems and processes.

Open to additional training as required by the role to enhance data entry proficiency.



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