Customer Service
Resume:
Catherine Forrester
Abilene, KS *****
***********@*****.***
Over the course of my work history, I have gained many skills. I personally believe they play a vital role in being successful at your job. Two of the most important skills I've learned would have to be effective communication and excellent customer service. I have great organizational skills, solid work ethics, and am definitely reliable. I always come to work with a smile on my face and a positive attitude that's contagious.
Authorized to work in the US for any employer
Work Experience
Sales Clerk/Cashier
Petro-Salina, KS
July 2024 to Present
Running cash register, cleaning, stocking, assisting customers Clerk/Cashier
24/7 Travel Store Triplett, Inc.-Abilene, KS
July 2022 to May 2024
Transferred from Salina store. Duties include running cash register, cleaning, stocking, customer service Clerk/Cashier
24/7 Travel Store Triplett, Inc.-Salina, KS
January 2021 to July 2022
Running cash register, cleaning, stocking, customer service, overnight clerk Manager
McDonald's-Abilene, KS
June 2020 to January 2021
Running registers, drive thru, closing the store, supervising, deposits, reports, etc Trainer
Freddy’s Frozen Custard & Steakburgers-Salina, KS
August 2019 to June 2020
Opening and closing, running registers, drive thru, making custard, maintaining lobby, checking in with guests, supervising, training new employees
Clerk
Short Stop-Clay Center, KS
June 2015 to May 2016
Running registers, gas pumps, stocking and cleaning Car Hop/Assistant Manager
Sonic Drive-In-Clay Center, KS
June 2012 to June 2015
Duties included opening and closing the store, handling cash transactions and deposits, directing and supervising employees, and assisting customers.
Deli Associate
Wamart Supercenter-Deli associate
August 2011 to May 2012
Duties included frying foods, cutting meats and cheeses, stocking counters, cooler and freezer, sanitizing equipment, working on inventory, and always assisting customers Day Care Provider
Catherine's Day Care-Hebron, NE
June 2005 to June 2009
Duties included providing children with an environment where they were supported and nurtured in such a way that promotes positive self-esteem as well as optimal growth in all areas of development Cashier
Wamart Supercenter-Concordia, KS
April 2004 to March 2005
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service
• Operated cash drawer
• Addressed all customer needs
• Maintained a personable attitude
• Zoned merchandise
• Followed safety procedures
Education
High school or equivalent in General
Concordia Jr-Sr High School - Concordia, KS
August 1996 to May 2001
High school or equivalent
Skills
• Customer Service (4 years)
• Cashier (5 years)
• Food Industry
• Assistant Manager Experience
• Supervising Experience
• Computer literacy
• Management
• Cooking
• Restaurant Experience
• Food Safety
• Food Preparation
• Cleaning Experience
• Cash Handling
• POS
• Retail Sales
• Restaurant experience
• Cash register
• Phone etiquette
• Time management
• Leadership
• Hospitality
• Guest services
• Cash handling
• Dishwashing
Certifications and Licenses
Kansas Drivers License
May 2021 to May 2027
Assessments
Project timeline management — Proficient
January 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Retail customer service — Proficient
May 2024
Responding to customer situations in a retail setting Full results: Proficient
Retail customer service — Proficient
May 2024
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
January 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate