Front Desk Appointment Scheduler
Resume:
Stephany Goris
** ****** *** *** ** New York, NY 10034
********@*******.***
Attentive and detail-oriented front desk. I have experience in both administrative and clinical duties and a true passion for helping people in the health profession.
SKILLS AND QUALIFICATIONS:
Epic experience
Microsoft word, Excel, PowerPoint,
Appointment scheduler and EMR,
Experienced ECW EClinicalWorks.
Bilingual (English / Spanish), Hands- on clinical
64 WPM typing, multi-tasking skills
Health insurance (claims, eligibility and authorizations), billing and coding, knowledge of CPT and ICD-10 billing codes, DME, Handle
Multiple phone lines, clinical skills etc...
Epic Experience
Medical terminology.
Patient coordinator.
Home aid coordinator.
EDUCATION:
High School for Health Career and Sciences
Manhattan, NY
September 2008 – August 30, 2012
EXPERIENCE:
Home aid Coordinator Training – Brooklyn, NY May 28, 2024 to June 14, 2024.
(Truecare)
Mount Sinai Heart – Brooklyn, NY October 30, 2023 to March 1, 2024.
(E-Team)
Registered in/out patients
Confirming appointments
Making Follow up / Radiology appointments
Fee collection Such as Copay’s /Past due collection / Procedures.
Bellevue Hospital – New York, NY March 2023 to August 2023. (Sunrise Systems Inc.)
Registered in/out patients.
Epic
Bariatric check out (telehealth)
Specialist schedules.
Over book appointments.
Generating referrals.
Fee collections such as copays or past due balances.
Pinnacle Medical – New York, NY April 2022 to November 2022.]
Registered in/out patients.
Generating authorization for medications and specialist doctors.
Greeted and check in patients at the front desk.
Prior authorization for medications and studies such as (MRI, CT scans, X-rays)
Perry Avenue Family Medical – New NY April 2020 to January 2022.
●Front desk
●Patient registration and fee collection
●Generating authorization for all specialist
●Referral P to P
●Prepare patients for exams and procedure and treatments.
●Answer and triage phone calls
●Maintained medical supplies and equipment.
●Review and inform patients of laboratory reports.
●Call in prescriptions into the pharmacies.
●In charge of prior authorization for patient medication through health insurances.
New York Primary Care - New York, NY January 2018 to March 2020
● Assistant manager
● Front desk / Receptionist
● Patient registration and fee collection
● Billing and coding
● Assisted provider with the following:
● Sending out E-prescriptions
● Pap Smear Test
● Generating referrals, consults and diagnostic imaging
● Generating approval for durable medical equipment
● Pro insurances
Answer and triage all phone calls
Care one multispecialty Bronx, NY December 2016 to May 2017
● Front desk / Receptionist
● Scheduling appointments / check in patient
● Responsible for the box
● Patient registration and fee collection
● Handle incoming calls and respond to inquiries
● Perform responsibilities of maintaining and updating patient’s insurance and demographic information in the system.
ADVANCE CARE PHYSICAL THERAPY, BRONX, NY Feb 2016 to Nov 2016
●Front Desk
● Schedule patient appointments
● Handle task of organizing and maintaining medical forms and office stationery required for front desk activities
● Handle tasks of preparing and maintaining patient’s medical charts
●Perform essential clerical tasks like faxing, email, and data duty entry
●Prepared patients and treatment rooms for physical therapist including
●providing appropriate apparel and/or apparatus for therapeutics treatment
Z&S Jewelry Corp. New York, NY March 2015 to Sept. 2015
●Sales Manager
● Organization of inventory.
● Responsible for achieving personal sales goals and Star Rewards goals. ● Knowledgeable Of and perform sales support functions.
REFERENCE: Available upon request.
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