Greensboro, NC *****
*.***********@*****.***
SUMMARY
Organized Administrative Assistant
experienced in assisting with daily
office needs and managing general
administrative activities. Expertise
in mathematics and finance-related
initiatives. Successful in
coordinating and executing
meetings, travel, and special
events. Motivated professional with
several years of experience
offering office support in industry.
Energetic and reputable individual
possessing strong work ethic,
professional demeanor and superb
initiative. Exceptional customer
service and decision-making skills.
SKILLS
• Meeting planning
• Telephone reception
• Presentation Creation
• Accounting Support
• Vendor engagement
• Billing and Invoicing
• Event Planning
• Database entry
• Expense Reporting
• Scheduling appointments
• Scanning and copying
• Inventory Management
• Verbal Communication
Mayra Yesenia
Avila
EXPERIENCE
January 2024 - October 2024
Office Administrative Assistant/Permit Specialist Dream Splash Pools and Spas/Premier Pools and Spas Greensboro, NC January 2019 - October 2024
Office Administrative Assistant Dream Splash Pools and Spas/Premier Pools and Spas Durham, NC
Conducted research to identify relevant zoning ordinances and other regulations that may affect the permit process.
•
• Prepared reports summarizing activities related to permitting processes. Drafted correspondence and documents such as notices, letters, memos, contracts. pertaining to permits.
•
Maintained accurate records of all permits issued including expiration dates and fees paid.
•
Monitored projects for compliance with approved plans, specifications and local building codes.
•
Provided technical advice and assistance regarding permit requirements to contractors, developers and other stakeholders.
•
Developed procedures for processing permit applications in a timely manner according to established protocols.
•
Resolved customer complaints concerning permitting issues in an efficient manner.
•
Attended meetings with government officials to discuss changes in regulatory policies or procedures affecting the permitting process.
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Conducted site visits to evaluate proposed construction projects prior to approving the issuance of permits.
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• Organized and maintained filing systems, both paper and electronic.
• Created expense reports, tracked invoices, and processed payments. Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
•
• Assisted with scheduling meetings and appointments for the office staff.
• Ordered supplies and maintained an inventory of office equipment. Coordinated travel arrangements for employees including flights, hotels and car rentals.
•
Collected data from various sources to create accurate financial statements on a monthly basis.
•
Maintained confidentiality of sensitive data in accordance with company policies.
•
Performed administrative duties such as photocopying, faxing documents and mailing packages.
•
• Developed forms and procedures to improve workflow efficiency.
• Responded promptly to customer inquiries via email or phone.
• File Management
• File Organization
• Word Processing
Scheduling and calendar
management
•
• Payroll
• Office Supply Management
• Travel Coordination
• Operations Management
• Expense Tracking
EDUCATION AND TRAINING
June 2007
High School Diploma
Harding University High School, Charlotte, NC
Associate of Applied Science Civil Engineering Technology Gtcc Middle College High School, Jamestown, NC
LANGUAGES
English:
Professional
Spanish:
Professional