Customer Service Front Desk
Resume:
Karriema Campbell
Eatonton GA 31024
Tel: +1-231-***-****
Email: ************@*****.***
Objective: Professional Cosmetologist of 2+ years that also endures in customer service, Barista and Housekeeping for a little over one year as well that is hardworking and persistent that is wishing to leverage my experience to fill position of a Barista, housekeeper, front desk or a customer service representative.
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS:
●6 CXC passes.
●Certificate in Tourism and Hospitality.
●Certificate in Customer Service
●Certified Hospitality Professional
●Fluent in English Language communication skills.
●Possess great knowledge of Microsoft Office suite 2003/2010
●Great interpersonal skills
●Quick thinker
HOBBIES:
Reading
Socializing
Communicating
Listening to music
Cleaning
Socializing
Networking
Volunteering
Work Experience:
Mackinaw’s Seasonal Resorts
Position: Front Desk Agent
Duties carried out are as follows
● Perform all check-in and check-out task
● Manage online and phone reservations
● Inform customers about payment methods and verify their credit card
data
● Register guests collecting necessary information (like contact details
and exact dates of their stay
● Welcome guests upon their arrival and assign rooms
● Provide information about our hotel, available rooms, rates and
amenities
● Respond to clients’ complaints in a timely and professional manner.
● Confirm group reservations and arrange personalized services for VIP
customers and event attendees, like wedding guests.
● Maintain updated records of bookings and payment
Vail Corporation resorts
390 Interlocken
Crescent Broomfield
CO 80021
Position: Housekeeping
Duties carried out are as follows
● Cleans and sanitizes hotel and guest rooms
● Vacuums and sweeps floors, carpets, and rugs
● Makes beds and changes linens
● Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops
● Replenishes toiletries and towels
● Empties trash receptacles
Mackinaw Seasonal Resorts
612 s Huron Avenue
Mackinaw City
Michigan49701
Position: Barista
Duties carried out are as follows:
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
Cleaning and sanitizing work areas, utensils and equipment
Cleaning service and seating areas
Describing menu items and suggesting products to customers
Servicing customers and taking orders
Ordering, receiving and distributing stock supplies
Receiving and processing customer payments
Hilton Rose Hall Resort & Spa
Rose hall Montego Bay
St James
Position: Housekeeper
Duties carried out are as follows
Cleans and sanitizes hotel and guest rooms
Vacuums and sweeps floors, carpets, and rugs
Makes beds and changes linens
Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops
Replenishes toiletries and towels
Empties trash receptacles
Reference:
Sadeera Shaw
The Grand Bahia Principe Hotel
Legal advisor
Runaway Bay
St Ann
Tel:1-876-***-****
Contact this candidate