Customer Service Home Health

DREW TALBERT

**** **** **** *****, ***. ***• Fort Worth TX 76108

682-***-**** • ***************@*****.***

EXPERIENCE

April 2023 Sam Wright White Settlement, Texas

To Present Home Health

• Maintain a clean environment. Ensure client hygiene goals are met daily and administer medications 7 days a week.

• 3 days a week transport client to the gym.

April 2022 Albertsons, Clifford White Settlement, Texas To April 2023 Dairy Department

• Ensure shelves are stocked, priced correctly and products are up to date.

• Download pallets, arrange dairy products in walk-in freezer for later stocking of all dairy products, including fresh juice, butter and eggs.

• Remove discontinued products and work with back stock. April 2020 RMSI\SAS Dallas, Texas

To April 2022 Remodel/Reset Grocery Stores

• Read store schematics and reset shelves, ensuring no products are out of date.

• Remove discontinued items and backstock.

• Rearrange product and print shelf labels

April 2019 Brookshire Azle, Texas

to April 2020 Stocker

• Ensure shelves are stocked and priced correctly. September 2018 Amazon Prime Fort Worth, Texas

to April 2019 Stower

• Scan merchandise and secure in proper dimension bins for shipping. April 2016 Office Depot Fort Worth, Texas

to June 2017 Copy Specialist

• Provide exceptional customer service.

• Performed copy services, along with binding, folding, cutting, etc. April 2015 Best Maid Products Fort Worth, Texas

to May 2016 Warehouse/Certified Fork Lift Driver

• Maintaining a clean work environment.

• Pulling Internet orders and packing them for shipping. 2013 Salvation Army ARC Fort Worth, Texas

to 2015 In-patient Volunteer

• Worked in retail store organizing donated clothing.

• Assisted customers donating items.

DREW TALBERT

EXPERIENCE (Continued)

February 2012 Talbert Transport Fort Worth, Texas

to 2013 Class A Driver’s License

• Transporting Peterbuilt, Freightliner and Mack trucks in the Dallas/Fort Worth and Houston areas.

May 2010 Self Employed Benbrook, Texas

to February 2012 Handy Man

November 2002 FedEx Office, Hub Center #0807 Fort Worth, Texas to May 2010 Lead Project Coordinator Hub plus 6 other centers

• Proficient in FedEx Office software: OTP, POS, FPOS, E-Commerce and Document Transmission Tools.

• Tracked and logged all production jobs in OTP, which was a computerized method of entering all aspects of a customer’s job.

• Responsible for E-Commerce jobs, which were jobs customers entered into special software on the FedEx Office website, which electronically transferred them to the center. Once in center the job was verified then sent to the OTP system.

• Provided competent leadership to fellow team members while efficiently directing the flow of production on the floor.

• Utilized excellent customer service skills to successfully resolve any customer issues that may arise.

• Efficient at multi-tasking, DROT driven and keen eye for detail.

• SOP procedures including preparing the daily, cash control and deposits.

• Ensured communication flow among the 3 shifts.

• Maintained equipment and supplies, including cleaning and repairs.

• Provided excellent customer service, anticipating customer needs, problem solving and upselling.

Special Accomplishments:

• Assisted with the opening of a new FedEx Office Center (#1643), which upon opening was highly successful and consistently exceeded monthly sales goals.

• I was referred to as a ‘cornerstone of the success’ of the Western Center

(#1643) location.

February 1998 Print World Fort Worth, Texas

to September 2002 Pressman – Toko R2, A B Dick 9840 with Swing-Away T-Head and A B Dick 9820

• Operate presses, burn plates, order supplies and ensured proper work flow.

November 1997 DocuPrint Fort Smith, Arkansas

to February 1998 Pressman – A B Dick 360

• Operated press, burned plates and performed auxiliary services

Contact this candidate