Data Entry Customer Service
Resume:
Brittney C. Lawson
Houston, TX. 77084
****************@*****.***
Message: 832-***-****
Objective
To obtain a position which enables me to be an asset and also provide an opportunity to maximize my skills.
Abilities
8 yrs. of customer service experience.
Extremely productive in a high volume, high stress, environment Self- starter with a can do attitude.
Employment History
O’Connor& Associates
February 2018- October 2024
Legal Collections Agent
Answering incoming calls and making outbound calls processing Payments and making payment arrangements organizing court documents/evidence Supervisor
October 2015-Decemer2017 Urban Tails, Houston, TX. Answering and directing incoming and outgoing calls, creating financial transaction, executing files daily, processing paperwork and transactions, bookkeeping. Excel, Atlantis, Microsoft Word, Powerpoint, Data Entry Front Desk Representative
September 2014- October 2015 Urban Tails, Houston, TX. (Carlton Staffing) Customer service, processing reservations, resolving client concerns, payments receivable, answering multiple phone lines, processing documents Excel, Atlantis, Microsoft Word, Data Entry
Accounts Payable
May 2014-October 2014 Fiesta Mart Corporate Office, Houston, TX. (Carlton Staffing) Processing payable accounts, answering inbound and outgoing calls, processing and editing documents.
Microsoft Outlook, Microsoft Word, Excel, Powerpoint, Data Entry Guest Liason
June 2013-January 2014 DFW Airport, Dallas, TX. (Ad-A-Staff) Handling inbound and outbound calls, Receiving payment and resolving issues concerning Toll Tags. Data entry: NTTA, Microsoft Outlook, Microsoft Words, Excel Agent Specialist
November 2012-January 2013 Trans America Ins., Bedford, TX.(Adecco Staffing) Licensing; Agent preparation, Date entry: Excel, Microsoft Word, Apoint Pak Customer Service
September 2012-September 2012 Auto Nation, Irving, TX. (Adecco Staffing) Telephone sales, Supply inquiry
Loan Specialist
June 2012-August 2012, Beal Bank, Plano TX. (Express Professional Staffing) Data entry, file search, determine document type
Front Desk Agent
August 2010-June 2012, Clarion Hotels and Suites, Monroe, La. Registered guest into the system of the hotel. Demonstrated the ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality. Proceeded with basic office skills such as: Filing & Data Entry, Customer Service & Relations
& Problem Solving. Also, have the ability to use Computer Operations (10-Key) & Type (40- 50wpm)
Collections agent
April 2010- May2010 CPSI Monroe, La
Making outgoing calls to patient/guarantor to receive payment on their account. File Clerk
March 2010 – April 2010 Workers Compensation, Monroe, La Data entry, filing folders, answering phones, assisting customers at the front desk Sales Associate
February 2009 – January2010 JC Penney Inc. Ridgeland, Ms Meet and greeting customers, Completing financial transactions. Also locating And retrieving merchandise.
Teller
May 2008-November 2008 Chase Bank, Monroe, La
Customer account, financial transactions,
Sales Associate
July 2007 – May 2008 JC Penney Inc. Monroe, La.
Meet and greeting customers. Completing financial transactions. Locating and retrieving merchandise.
Education
Ouachita High School Monroe, La,
Diploma, May 2007
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