Customer Service Forklift Operator
Resume:
Danleisha Thomas
Memphis, TN *8118
***********@*****.***
Objective
Seeking a challenging position in a leadership role. I have clear and effective communication skills. I work well under pressure and go above and beyond to get the job done. I enjoy helping others to reach their full potential
Skills
World Class Customer Service
Troubleshooting/ Problem Solving
Sales Support
Computer Proficiency
Excellent Organizational Skills
Type 35 WPM
Proficient in Microsoft Word, PowerPoint, Excel, Access, and Outlook
Knowledge in Medical Terminology
Ability to multitask in a fast-paced environment
Forklift operator
Education
Health Tech Institution of Memphis
12/2016
Diploma in Health Information Management
Southwest TN Community College
9 month Training Medical Terminology Program
Manassas High School
General Studies
High School Diploma
Experience
Parker- Chelsea
Material Handler
April 2023 – Current
Deliver parts to the assembly line in a timely manner
Pick and Pack Parts
Recording Inventory
Pull and verify materials on production orders
Supervisor
Buske Logistics
August 2021- February 2023 (Cartersville,GA)
Supervise shipping and receiving, distribution, and workplace safety.
Maintained high levels of accuracy in daily operations.
Supervise shipping and handling operations. Performed troubleshooting to resolve issues with equipment, devices and products.
Oversaw daily operations and shipping and handling processes.
Complete daily operations on time and supported high standards of accuracy.
Recorded information, shortages and discrepancies to keep records current and accurate.
Customer Service Rep/ Forklift Operator
Buske Logistics
February 2021 –August 2021
Experience with SAP and SYNAPSE for orders
Create Inbound and Outbound Orders
RF SCAN Gun
Sort and organize empty cans
Load and Unload 53’ trailers
Call Center Representative
Front door, INC (American Home Shield)
March 2020 to January 2022
Processing Appliance orders
Helping ensure customer satisfaction by resolving customers issues related to
service, billing, or any other matter
Maintaining up to date knowledge and features of AHS products and
Services
Providing customers with all available options related to
repairs/replacements
Documenting customers information and call history
Guest Service Clerk
Regional One Health
August 2016 to April 2019
•Supplying update to families to critical patients
•Answer telephones and give information to callers, take messages, or transfer call to appropriate individuals
•Operate office equipment, such as fax machines, copiers, and phone systems and
repair when equipment malfunction Maintain confidentiality in all aspect the job
Great visitors and callers and handle their inquiries and direct them to the appropriate persons according to their needs
Looking up appointment for patients and directing them to the correct location
Function as the hospital operator in telephone services
Maintain daily security log and authoring reports
Contact this candidate