General Manager A R
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
C H A R L E S H
B U R C H
**************@*****.***
***** ******* **** ******, ***
Ft. Myers, FL 33966
I can be described as an eager student of life, I am always looking for opportunities to learn something new and ways to apply that knowledge to my everyday life and career. I have many years of experience in a variety of positions which I feel makes me an outstanding applicant for many positions. I am a fast learner and have many recommendations from past employers, professors and colleagues. I am flexible and able to move between roles easily and quickly, and I am a natural leader able to handle even the most complex challenges.
Passionate Counselor with 10+ years of experience as an Ordained Minister counseling individuals in their faith, supporting clients through crises. Adept at completing intake assessments and offering help. Well-versed in HIPAA guidelines. I am also CPR trained. Organizational Skills Client needs assessment
Behavior monitoring Client counseling
Psychology Planning
Time management Public Speaking
Critical thinking
General Manager, Denny's ARG, Dec 2020 - Aug 2021, Ft. Myers, FL
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Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.
Coordinated vendors and monitored demand to manage and promote special events. Delegated tasks and organized staff schedules to close gaps and maximize financial results.
Implemented successful training and recognition programs to boost employee morale and reduce turnover.
Eliminated waste at various levels, regularly reviewing team activities and records to spot and resolve problems.
Rehab Therapist, Florida State Hospital, Aug 2019 - Aug 2020, Chattahoochee, Fl. Taught a horticulture class to patients and group therapy. Implemented successful rehabilitation plans in close collaboration with clients' families. Identified and resolved client problems by maintaining close contact and helping each overcome barriers.
Assessed client needs accurately based on physical, mental and vocational evaluations. Rehab Counselor, Recovery Bay, Jan 2020 - May 2020, Panama City, Florida Did individual and group counseling of patients recovering from alcohol/drug addiction. Customized rehabilitation plans to fit clients' abilities and goals. Assessed client needs accurately based on physical, mental and vocational evaluations. Implemented successful rehabilitation plans in close collaboration with clients' families. Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Operations Manager, Sam's Club, May 2001 - May 2010, Las Vegas, Neveada Implemented quality control strategies to protect business assets and minimize waste. Determined operational strategies to bring procedures and personnel in line with company values.
Developed team culture to foster success and continuous improvement. Directed activities for community and non-profit interest, working with local leaders and Children's Miracle Network.
EDUCATION
Revitalized operations and improved process engagement to outperform targets.
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Masters
Troy University, Ft. Walton Beach, Florida, May 2022 Bachelors
Colorado Tech. Online, Ft. Walton Beach, Florida, Feb 2017
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